Product Development Manager

Maria Sushmita Isidore

858-***-****, ********@*****.***, San Diego, CA

http://www.linkedin.com/in/mariasushmitaisidore/

PROFESSIONAL SUMMARY

• MBA with emphasis on Product Management, Finance and Strategy

• End-to-end product life cycle management experience for SaaS, healthcare, mobile and wireless products

• Cross-functional team leader with extensive experience in collaborating with engineers, UX designers, FAE, sales, marketing, partners and vendors on product development and commercialization

• Extensive experience in leading customer research and guiding engineering teams in developing and launching products worldwide, addressing important customer needs and resolving key issues

• Fluent in five languages – English, Hindi, Tamil, Telugu, Gujarati AREAS OF EXPERTISE and SKILLS

• Product roadmap creation and management, strategic planning and execution of new product releases

• User experience improvements, usability and UAT testing experience

• Use Agile/Scrum methodologies to drive and deliver product releases

• Word, PowerPoint, Project, Excel, SharePoint, Scrum, JIRA, Confluence, TFS, Adobe InDesign, WordPress, Figma, Lucid Chart, Looker

• Expertise in Cloud, SaaS, LTE, 5G, V2X, Wi-Fi, IoT, Industrial IoT, M2M PROFESSIONAL EXPERIENCE

ABINAYA ARTS ACADEMY San Diego, CA

Business Manager (Part time) 2023 – Present

• Overseeing all operational functions of the academy, enhancing communication and optimizing class scheduling and enrollment processes to improve efficiency, increase student and parent satisfaction, and achieved a 20% rise in community engagement and visibility

• Streamlined the annual budgeting and financial reporting processes to ensure timely fee collection and facilitating the successful coordination of annual recitals, resulting in a 15% year-over-year increase in participant enrollment

• Collaborated with offshore vendors to design and procure costumes, jewelry, practice attire, and merchandise, ensuring the delivery of high-quality products that align with the academy’s branding and performance standards CUE HEALTH San Diego, CA - Remote

Senior Product Manager 2021 – 2023

• Led product development from a business and technical perspective for all phases of work: planning, design, development, testing, implementation and deployment across global teams

• Spearheaded the solution design and implementation of end-to-end Virtual Care solution for the Telemedicine business segment

• Increased revenue by 30% after launching a GTM project which included Virtual Care/Telemedicine in a span of 6 months

• Ideated sessions with the executive team, including CEO and CTO, to create innovative product solutions and new mobile app features

• Created a subscription based GTM business model for the direct-to-consumer launch of a previously B2B only business

• Oversaw international launch of Cue app in three countries as part of global product reach strategy

• Managed UI concept creation and UX strategy, created user flows for integrated health services including e- prescriptions and virtual care

AIRGAIN, Inc. NASDAQ: AIRG San Diego, CA

Product Manager, Antenna Plus 2018 – 2021

• Developed product and technology roadmap for Antenna Plus products aligning with company strategy and vision, increasing YOY revenue by 35%

• Identified key target markets and new customer opportunities to develop GTM plans for 20+ products by performing market research and understanding the market needs in fleet, M2M, IIoT and automotive

• Led content direction for press releases and executed product launch plan for 17+ new products

• Managed product portfolio including pricing structures, parts databases, quoting and profitability for 100+ SKUs

• Developed and managed product collateral and sales tools including website, product briefs, datasheets, case studies, vertical brochures, product catalog and presentations

• Program lead for managing the creation and agreement of PRD/MRD (Product and Market Requirements Definition) within marketing, operations and engineering departments including the new product gating process NRS-ACCUITY-RBI San Diego, CA

Senior Product Manager, Tech Products 2016 – 2017

• Led product domain strategy and program execution for two major financial compliance SW products – Compliance Max and Blue-Sky Solutions that resulted in $9M Revenue

• Developed product vision and roadmap plan to align with business strategy and communicated across all critical stakeholders

• Organized usability sessions with our internal customers on the new UX design and platform, incorporating feedback on the visual design

• Worked closely with the delivery team in prioritizing new features and responding to customer issues/feedback

• Directed product strategy, market research, competitive assessment, product planning, sales support and GTM strategy including release notes and product sheets for every quarterly release

• Chaired product demos for upcoming products to clients and trained sales on new products

• Agile product owner on two teams interfacing with cross-functional teams QUALCOMM NASDAQ: QCOM San Diego, CA

Senior Engineer/Team Lead 2007 – 2015

Product Launch and Initiation Activities:

• Delivered product chipset demos to senior management during on-site customer visits; resulted in buy-in commitment worth $10M revenue

• Enabled customers to launch 25+ smartphones (Windows Phone & Blackberry OS) in the global market by leading a team to understand and resolve key UI customer issues

• Spearheaded the development of strategic product test plans for Smartphone customers like Samsung, LG, HTC and Infotainment systems for automobile customers like Audi, Chrysler, Honda

• Prepared product marketing documents, including key details of product features and advantages over existing products in the market

• Negotiated test plans and schedules with partners Blackberry and Microsoft reducing product launch time by 15%

• Recruited and trained a team of SW Engineers in India to successfully reduce US office workload by 35% within 6 months

Product Development Functions:

• Successfully aligned Qualcomm objectives with customer's goals by managing test development of the product from beginning to end

• Supervised a team of 10 engineers on Smartphone and Infotainment products to develop new automation methodology; facilitated department-wide adoption of the methodology which resulted in over 25% reduction of product cycle

• Led test project plan meetings with various SW teams like Multi-Media, GPS, Bluetooth, WLAN, Core BSP and Graphics increasing efficiency by 15%

• Headed final SW testing and ensured product effectiveness by increasing test efficiency by 18% prior to customer release deadlines

• Prepared strategic roadmaps for future mobile product launches in collaboration with cross-functional teams

• Designed Wiki based tool to maintain record of past customer issues to save time and cost by 28% on future customer support

EDUCATION

UCLA ANDERSON SCHOOL OF MANAGEMENT Los Angeles, CA M.B.A., Product Management/Strategy/Finance

CARNEGIE MELLON UNIVERSITY Pittsburgh, PA

M.S., Electrical and Computer Engineering

NATIONAL INSTITUTE OF TECHNOLOGY Warangal, India

B.Tech., Electrical and Electronics Engineering

COMMUNITY

• DMSEF (Del Mar Schools Education Foundation) Director 2024-2025

• Troop leader of Girl Scouts Brownie troop (2022-Present) & Service unit registrar (2023-Present)

• Volunteer Tamil language teacher in San Diego Tamil School (2022- Present)

• St. Jude fundraiser for Rock n Roll San Diego Marathon (2017, 2021, 2023)

• RE Cares and RBI Living well champion in NRS-RBI leading in 75% involvement (2016-17)

• Managed Qualcomm holiday toy drive campaign for 5 years resulting in a 50% increase in participation (2009-14)

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