Customer Service Relations
Resume:
Half a hill niteclubWork History
Austin Berg
Contact
Address
Harrisonville, MO 64701
Phone
**************@*****.***
WWW
Bold Profile
Skills
• Customer service
• Customer relations
Entrepreneurial
personality
•
• Driven and determined
• Attention to detail
Work Planning and
Prioritization
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Seasoned entrepreneur with a proven track record in customer relations and strategic decision-making. Excelled at Brooks Trucking and as the owner of Hot Shot Delivery and AAA Car Credit, enhancing operational efficiency and client satisfaction. Skilled in budget control and employee training, achieving significant business growth and zero accidents through meticulous planning and dedication. Driver
Brooks Trucking, Liberty, Mo
2007-03 -
2010-03
Followed all relevant traffic laws and safety
regulations.
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Drove safely in various weather and road conditions to avoid accidents.
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Utilized GPS and other navigation tools to plan
routes and stay on schedule.
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Demonstrated strong knowledge of geography and
local roads for optimal route selection.
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Cleaned and maintained vehicle and assessed
vehicle for damage after each shift.
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Provided exceptional customer service, addressing
concerns and resolving issues promptly.
•
Owner
Hot Shot Delivery, Richmond, Missouri
2002-12 -
2007-01
Completed preventive maintenance and
mechanical repairs on vehicles.
•
Dropped and hooked trailers and changed
configuration of equipment.
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Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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Enhanced customer relations by consistently
delivering shipments according to schedule and
quickly addressing any concerns.
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Maintained daily, legible DOT log book and
submitted corresponding documents.
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Managed financial aspects of business operations
including budgeting, expense tracking, invoice
processing, and tax filing.
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Real estate license
Ordained minister
Accomplishments
Additional Information
Owner
AAA Car Credit, 4200 Cherry North Kansas City, Missouri 1994-07 -
2004-12
• Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
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Interacted well with customers to build connections and nurture relationships.
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Trained and motivated employees to perform daily
business functions.
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Oversaw daily operations, ensuring all tasks were
completed accurately and efficiently by team
members.
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Streamlined operations to improve efficiency,
enabling more time to be spent on strategic
planning and decisionmaking.
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Enhanced operational efficiency and productivity
by managing budgets, accounts, and costs.
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High School Diploma
Northeast High School - Kansas City, Missouri
General Coursework
1985-03
Heavy Equipment Operator/Land Surveying - Superior Training in Riverside California
I hold accreditation as a ordained Ministries and I am less then 10 hours away from completion of my
pilot's license
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Love to build motorcycles and old hot rods and love to scuba dive
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