Customer Service Wells Fargo
Resume:
Jarshu Tarwo
Roger, MN *****
********@*****.***
Qualification Summary
-3 years of Wells Fargo experience in policies, procedures, and
systems in a customer service environment
-2 years of customer service experience with customers with a
combination of over the phone and face to face.
Wells Fargo Phone Bank, Minneapolis, MN
Business Premier Phone Banker February 2021-June 2024
* Quickly answer our high value customer inquiries in a
friendly and courteous manner.
¢ WOW each customer by going out of the way to please
them.
*¢ Provide first call resolutions while following strict
procedures that meet compliance guidelines.
*¢ Identify and offer customers the products and services they
need and want to succeed financially.
¢ Providing world first class services to our premier business
customer.
Wells Fargo Phone Bank, Minneapolis, MN
Personal Phone Banker December 2019-February 2021
* Quickly answer high value customer inquiries in a friendly
and courteous manner
¢ WOW each customer by going out of the way to please
them
¢ Provide first call resolution, while following strict
procedures that meet compliance guidelines
* Look for every opportunity to introduce products and
services to help our customers succeed financially.
Professional Experience Minneapolis, MN
Receptionist EMR Travel Agency November 2017-December
2019
¢ Answered and directed calls to appropriate party and
responded to voicemails.
¢ Prepared customer invoices and assisted with questions.
¢ Filed records, ordered inventory and managed overall
operations.
¢ Processed and prepared memos, correspondence, travel
vouchers, or other documents.
Contact this candidate