Customer Service Office Assistant
Resume:
Hannah Faville
Vancouver, WA
*********@*****.***
Objective: Office Assistant
Previous Clark College student with 2 years of customer service experience. Highly skilled in providing direct customer support and resolving routine issues. Skills & Qualifications:
● Microsoft/Google interface proficient
● Accurate keyboarding at 70 wpm
● Impeccable customer service skills
● Outstanding troubleshooting
Experience:
Stocker Walmart Vancouver, WA 2020-2021
● Manage shelf stocking and pricing activities
● Assist/Deliver lockup items
● Pallet-jack proficient
● Multi-task with Zebra device
● Aided in store sales by 10%
● Great organizational skills utilized in organizing product Receptionist All City Towing Portland, OR 2021-2022
● Manage and organize lobby desk and area
● Greet and welcome guests in person and on phone; answer and direct inquiries to the designated department.
● Maintain log books, including sign-in/out logs, front desk expenditures, and calls received
● Pick up and sort daily incoming correspondence and deliver sorted mail to addressees
● Maintain executive managers’ calendars by planning and scheduling conferences, teleconferences, and travel
Volunteer Experience:
Urbana Friends Food Pantry: 2009-2012
● 3 years of service in stocking, fundraising, and distributing food for those in need Giving Closet: 2018-2019
● 1 year of service in sorting, cleaning, and distribution of clothes and supplies for those in need Church of God Food Pantry: 2018-2020
● 2 years of service in stocking, fundraising, and distributing food for those in need Civil Air Patrol: 2016-2019
● Over 3,000 service hours serving both as cadet and cadre for local and state events Pearson Airfield:
● 5+ hours weekly devoted to educating both self and community on the impacts of the local airfield and engage in local events
Education & Certifications:
Biola University, La Mirada CA Transferred to Clark: 2023 Clark College, Vancouver WA Anticipated Graduation: June 2027
● Associates in Business Administration
● OSHA 10 Certification
● CPR Certification (2017-2019)
● Top in class Cascadia Tech Academy (graduation 2021) and served as campus advocate
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