Customer Service High School

Antwain Facyson

**** ********** ***, ********** ** 95833 727-***-**** ********@*****.***

Professional Summary

Driven, hard-working and skilled leader. Possesses strong interpersonal communication and technical skills with 7 years of experience in production, as well as experience in customer service and warehouse positions.

Education

High School Diploma June 2001 Lakewood High School

Studied Business Administration 2001 Maryland State University

Studied Business Administration 2002 St. Petersburg College

Experience

References are available upon request

Lead Supervisor Ion Labs 02/2017 – Present

Supervises production workers ensuring efficient operation of the department. Makes sure workers meet production targets efficiently and safely, while maintaining quality standards. Coordinates activities including operating machines, processing, packaging, and sorting. Conducts training of new hires. Complies shift reports.

Customer Service Lowes 03/2021 – Present

Delivers friendly and professional customer service. Assists customers with locating and handling merchandise. Prepares merchandise in department based on customer needs. Processes orders and deliveries accurately so customers receive merchandise as expected and on time. Cross trained in other areas of the store.

Over Night Stocking Walmart 12/2015 – 02/2017

Stocked shelves, organized products, and kept the store neat and organized. Took inventory levels, placed orders for new products, and maintained inventory records. Operated warehouse machinery.

Delivery Driver Kanes Furniture 10/2010 – 12/2015

Operated the delivery vehicle in a safe and courteous manner. Loaded and offloaded furniture to transport to residential and office spaces. Assembled furniture items.

Skills & Abilities

Computer Savy

Microsoft office applications

Machinery and forklift operation

Leadership and project management

Time management

Knowledge of safety protocols

Customer service

Troubleshooting and problem solving

Attention to detail

Teamwork and collaboration

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