Technical Support Data Center
Resume:
DANIEL UNUOVORHAYE
IT/TECHNICAL SUPPORT
CONTACT PROFILE
*******************@*****.***
29209
Experienced IT/Technical Support Technician with 7+ years providing technical assistance to customers and
employees. Self-Motivated, comfortable taking initiative and working independently with little or no supervision. SKILLS EXPERIENCE
User support and Troubleshooting
Hardware Diagnostics and Setup
Customer Service
Technical Support
Networking
Software Installation
Attention to detail
Data Backup and Recovery
Microsoft Office
Desktop Support
Cable Management
Clearsystems Information Technology
Data Center Technician
2022 - 2024
• Responsible for monitoring data center systems,
navigating multiple operating systems, possessing a working knowledge of hardware, software
applications and data center equipment
• Performed Data Center equipment installs and
maintenance tasks
• Performed weekly housekeeping and periodic
preventive maintenance
Adovic Technology Nigeria Limited
Computer Hardware Technician
2020 - 2021
• Provided computer help desk support via telephone with end users
• Performed diagnostics and troubleshooting of
system and basic network issues, documented help
desk tickets and maintained equipment inventory list
• Performed Maintenance on computers and
peripherals identifying problems and providing
appropriate solutions
MR. A. The Great Driving School
IT Consultant
2016 - 2024
• Provided customer service about printing and other computing application issues, particularly those
involving Microsoft office.
• Advise Management on application/infrastructure
enhancement required for performance
improvement
• Daily and weekly Assessment logging of Driving
school students
EDUCATION
Rulo group of Schools Warri, Delta
State, Nigeria (WASSCE, SSCE, High
School Diploma)
2015
CERTIFICATIONS
Certificate of Proficiency in
Hardware Repairs
Adovic Technology Nigeria Limited
2020
Certificate of Completion of Basic
Computer Courses
Genesis Computer Academy
2016
REFERENCES
References are available upon
request
Contact this candidate