Client Representative

ASHLEE ANTHONY

CELL: 762-***-****

EMAIL: *******@*******.*** / ***************@******.***

LOCATION: Columbus GA 31904

EDUCATION

****-**** – American InterContinental University – Online

Received my bachelor’s degree in criminal justice with a focus on forensic science.

2009-2013 – Northside High School – Columbus GA

Received my high school diploma.

PROFESSIONAL EXPERIENCE

December 2022- January 2025 – MySpot Care (previously Kids Spot Rehab) – Remote

MySpot is a pediatric therapy company where I worked as a client representative for two years. On a day-to-day basis, I worked in the call center answering the phone and would also call out to patients to receive needed information. I also worked intake where I would receive therapy referrals, enter the data into the system, and follow up with families to receive more needed information to get the patient set up. I followed up with doctor offices to get needed medical records faxed regarding patients. I also would call insurance companies to see if the patient had appropriate coverage on their plan and would follow up or create authorizations for patients to receive covered therapy. I would help with staffing as well to help locate a therapist that fit the patient’s needs.

SKILLS

I utilized the following daily and am proficient in:

Microsoft Word, Excell, Outlook, and Teams

Computer skills

Communication

Problem solving

Organization

Teamwork

WORK REFERENCES

Carla Moon – 936-***-****

Mandy Pugh – 936-***-****

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