Customer Service Administrative Assistant

Catherine EMEGOKWUE

catherineonyeayana 925-***-**** 940 Oxford Ln

Education

Pittsburgh Adult Education Center 2011

Certified Medical Administrative Assistant

Acquired knowledge of medical office procedures

Gained handson experience in administrative tasks

Developed strong communication and organizational skills Nursing Training Institute 2009

Certified Nursing Assistant

Completed coursework in nursing fundamentals

Participated in clinical training

Demonstrated proficiency in patient care

Ogidi Girls Secondary School 1995

High School Graduate

Completed high school curriculum

Engaged in extracurricular activities

Developed strong foundation for future education

Work Experience

Cashier and Customer Service June 2008 - November

Winco Food

Managed cash transactions efficiently

Provided exceptional customer service

Resolved customer inquiries and issues

Home Care Aid 2017 - 2021

Familiar Surroundings Agencies

Assisted clients with daily activities

Ensured a clean and safe living environment

Documented client care and progress

Certified Nursing Assistant (CNA) 2010

Bright Star Agency

Provided direct patient care

Monitored and recorded patient vital signs

Assisted in activities of daily living

Achievements

Volunteer Classroom Assistant Present

Orchard Park School, Oakley

Assisted teachers in conducting class activities

Provided support to students with their assignments Contributed to creating a positive learning environment Volunteer at Job Fair Present

Pittsburg Adult Education Center

Assisted in organizing and coordinating the job fair event Provided guidance to attendees on resume writing and interview skills Supported event logistics and ensured smooth operations

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