Account Manager Customer Service

NS

NICHOLAS SCHNEIDER

*************@*****.*** 714-***-**** Anaheim, CA 92805

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Inventory Management, B2B Sales, Customer Service, Account Management, Warranty, Claims- paper &

electronic, Sales, Inside / Outside and Route Sales, Team Player, Strong Verbal & Written Communication, Detail Oriented, Self-Starter

ADDITIONAL INFORMATION

Microsoft Dynamics 365 (D365), TMS-Transportation

Management Systems, Perceptive, SAP, EDI, Salesforce, Outlook, Seibel, Mainframe, MAS400, Pipeline, ITrade, EDI Online, Retail Link, CRM, 3PL

Batory Foods Commerce, CA

Procurement Coordinator / Account

Manager

10/2017 - Current

Communicate with Customers, Cross functional liaison between Credit, Purchasing / Product Management, Inventory Planning, Logistics, and Accounting Departments

Manage Customer Samples, Documentation, and Reports Purchase Order Entry, Returns, Credit / Rebills, Manage and Service 200+ Accounts

Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners. Negotiated favorable terms, volume discounts and long-term contracts with suppliers for procurement of goods and supplies. Tracked orders and confirmed system lead times, delivery dates and costs. Mitigated logistics deficiencies, resolved shortages and tracked missed or late deliveries while scheduling and expediting high-priority customers. Traced missing material and shipments through vendor and customer communications.

Global Plastic Supply Fullerton, CA

Area Sales Manager / Account Manager

Route Sales, Area Manager Account Manager, B2B Sales, Pipeline, RFQ - Request for Quotes, Pricing, Cold Calls, generate new leads, Sample requests, Purchasing, Shipping, Receiving, FedEx, forklift

THE DOT PRINTER Santa Ana, CA

Account Manager

Multiple Brand Manager Sales, Fulfillment, Distribution, Routing, Scheduling of Deliveries, Containers, Outbound Shipping, Receiving, Tracking, Billing 3PL Yamaha Motor Manufacturing Corporation Customer Service, Dealer Services, B2B Sales, Warranty Claims, SAP, Summary

Skills

Experience

of America Cypress, CA

Account Manager / Dealer Services

Salesforce, Mainframe, Account Management, MCO processing, Answer and monitor Multi-line phone system

References available upon request

Contact this candidate