Security Guard Customer Service
Resume:
EDEN TESFAY
***********@*****.***
SECURITY GUARD
PERSONAL PROFILE: Highly observant Security Guard with an ability to provide security to people and property in assigned areas; knowledgeable about detecting and preventing incidents, responding emergency situations, and can provide information, directions and escort services as needed
CORE COMPETENCE
● Over 3 years of work experience as a Security Guard
● Alberta Security Guard License, and First Aid Certification
● Able to maintain all aspects of security roles professionally
● Strong communication, customer services, problem-solving, and prioritizing skills
● Knowledge of security procedures, & able to handle private and confidential information
● Proficient in using MS Office Suite, and Internet Applications
● Foot patrolling, vigilant and watchful
● A dependable and flexible individual with a positive attitude and attention to details RELEVANT WORK EXPERIENCE
Server customer
Indian Restaurant Khartoum, sudan 2018/01 – 2020/01
Greeted customers warmly
Took orders correctly
Served orders
Made sure customers are happy with customer service
Collected payment and issued invoices
Security guard, Jhoncko Security Services, Sudan Nov 2020 – Mar 2023 Security guard, (current)securitas,canada OCT 2023
● Conducted security patrols of assigned buildings and sites and provided access code
● Responded and resolved emergency situations and conflicts
● Interacted with the public in a professional, polite, and fair manner
● Followed company’s security protocols and regulations, and ensured building guidelines, procedures and policies were followed by all occupants
● Wrote effective incident reports and maintained log sheets
● Communicated problems effectively with Site Supervisor
● Worked independently or in a team and made sound decisions within various situations
● Prevented unauthorized access and performed all duties with the highest safety standard EDUCATION / CERTIFICATION
● Grade 12, Selam High School, Sudan
● Alberta Security Guard License
● First Aid Certification
● Class 7 Learner License
● language,English,Tigrna,Arab
REFERENCES AVAILABLE UPON REQUEST
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