Accountant
Resume:
MOTHAPO THAPELO MORONGOA
***************@*****.***
Randburg, 2198
WORK EXPIERENCE
Eltel/CA Cellular
February 2022 – May 2022
Finance clerk & Administrator
Responsibilities
• Basic Computer and typing skills
• Maintain digital Manual financial Records of the business daily
• Processing invoices and Payroll for clients
• Purchasing of goods and services from suppliers
• Coordinating daily financial Tasks of the company Eltel Cellular (Vodacom Agent)
Call Centre Agent
October 2021 –October 2022
Responsibilities
• Management and resolve customer complaints.
• Sell products and place customer orders in the computer system.
• Identify and escalate issues to supervisors.
• Provide product and service information to customers
• Ensure that transactions are processed daily in the system
• Resolve enquiries that include accounts for contract members 3sixty life (Underwriter of Doves policies)
Customer Retentions Agent
March 2024- August 2024
• Communicating with customers
• Monitor customer retention with reports
• Providing reports
• Handling high volume of customer interactions
• Analyzing customer behavior
• Balancing sales goals with customer satisfaction
• Identifying and addressing customer needs
Financial Clerk Position
September 2024 – current
• Reports to Head of Finance
• Assists in maintaining the Clerk’s Office financial records
• Investigates and resolves all inquiries with billing and invoicing
• Maintains customer’s financial information
• Maintains vendors’ financial information and files.
• Assists in posting journal entries into the accounting software (Xero)
• Performs other financial activities as required
High School Education
St Bede’s High School
Grade 12 (Matric), 2013
Tertiary Education
Vaal University of Technology
National Diploma in Cost and Management Accounting Qualification 01/2017 – 11/2021
University Of Johannesburg
Adv. Dip in Financial Markets Qualification
February 2023 – November 2023
Skills and Abilities
• Good Communication Skills (verbal and writing)
• Use transferable abilities if you have little to no experience
• Interpersonal communication & Skills management
• process strong analytical and problem-solving skills
• General business knowledge
• Ability to Teach and Mentor
• Mathematical and deductive reasoning
•
COMPUTER LITERACY
Package/Application
Microsoft office : Advanced
Sage 300 : Intermediate
Xero : Beginner
Certificate Acquired
• Long Term Insurance NQF Level 4
• Financial literacy: Be wise
• Artificial intelligence
REFERENCES
1. Name of the Company : Eltel (CA Cellular)
Contact Person : Portia Maseko
Position : Team Leader
Contact Number : +277********
2. Name of the Institution : Vaal University of technology Contact person : Innocent Chemhere
Position : Lecturer
Contact number : +276********
3. Name of school : St Bede’s high school
Contact person : Mr Hlaka
Position : Principal
Contact Number : +276********
4. Name of Institution : University of Johannesburg Contact person : Boitumelo Kosi
Position : Lecturer
Contact Number : +27 (0-11-559-****
5. 4. Name of Company : 3Sixty Life
Contact person : Mpho Lutanda
Position : Finance and Premiums officer
Contact Number : +27-72-257-****
Contact this candidate