Product Development Technology Solutions

ELLIOTT POSTON

**** * ***** **, ******, TX *****

918-***-**** *************@*****.***

Accomplished and certified professional with extensive experience in leading cross-functional teams, steering high-impact product strategies, and delivering complex technology solutions across diverse sectors.

Expert in managing the entire product lifecycle from concept to launch, securing stakeholder engagement, and driving project success through effective communication and collaboration. Known for implementing agile methodologies, developing product strategy/roadmaps, and improving overall team agility and productivity. Proactive in aligning product development initiatives with strategic market needs and business objectives. Recognized for optimizing operational processes, administering budgets, and propelling product lines to new heights. Well-versed in securing funding and cultivating robust relationships with clients and stakeholders to support bottom-line business growth and success.

AREAS OF EXPERTISE

●Project & Product Management

●Team Leadership & Collaboration

●Budgeting & Financial Forecasting

●Technical Program Management

●Stakeholder Engagement & Retention

●Agile & Scrum Methodologies

●Project Execution & Delivery

●Product Lifecycle Management

●Continuous Process Optimization

●Client Relationship Management

●Market Insight & Analysis

●Risk Assessment & Mitigation

●User Requirements Gathering

●Product Roadmap Development

●Technology Solutions Deployment

PROFESSIONAL EXPERIENCE

SquareDash Dallas, TX

Head of Product Development Jul 2021 – Present

Oversee and manage product development initiatives from ideation to market launch, ensuring a streamlined process for maximized efficiency and strategic goals alignment. Provide strategic product direction, aligning business and product teams with organization's vision. Liaise with cross-functional teams to ensure product alignment with market demands and customer needs.

●Headed product development from concept to public launch, demonstrating effective leadership and project execution.

●Devised and implemented agile methodologies to enhance team productivity and adapt quickly to changing industry trends.

●Acted as a subject matter expert and advisor in various investor meetings, successfully securing vital company funding.

Perficient Dallas, TX

Digital Consultant Aug 2022 – Jan 2023

Understand complexities of a large program and provide guidance for the development teams.

Interact with product managers and other organizational units such as QA, operations, and external IT partners.

Negotiate scope, schedule, and funding with external IT and business partners.

Establish common goals across multiple teams, and define useful metrics and reporting to track team performance.

Manage milestones across multiple teams.

Lead teams of engineers through the completion of all phases of the project.

Publicis Groupe Dallas, TX

Senior Project Manager (Hawkeye Agency), Product Owner (Heartbeat) Enterprise Technology Apr 2017 – Apr 2021

Administered and managed multiple Fortune 100 client accounts, fostering strong relationships and ensuring client satisfaction. Managed product development lifecycle, overseeing a dedicated team to create innovative enterprise technology solutions. Oversaw the completion of technically complex project releases, enhancing product functionality and user experience. Maintained stringent control over budgets and financial reporting, delivering comprehensive statements of work to stakeholders.

●Led cross-functional teams in delivery of complex web and mobile applications, driving projects from inception to launch.

●Scoped and estimated projects in collaboration with account, creative, and development teams, ensuring alignment with client expectations and project goals.

●Developed and managed product roadmaps and backlogs, prioritizing features to meet strategic business objectives.

●Experience with Salesforce API integrations.

●Experience creating KPI dashboards using primarily Power BI but also Tableau.

Cvent Inc. Dallas, TX

Technical Program Manager Feb 2015 – Jan 2017

Spearheaded cross-functional agile development teams in backlog grooming and sprint planning to optimize product delivery timelines. Developed comprehensive user stories and managed product backlog to align with strategic business goals. Coordinated SaaS deployments, ensuring smooth rollouts and minimal disruption to client operations. Streamlined release schedules, contributing to a more predictable and efficient deployment process.

●Engaged with customers to gather feedback and translate business requirements into actionable feature specifications for development teams.

●Fostered a collaborative environment to bridge gaps and facilitate communication flow between various departments, resulting in enhanced cross-team synergy and project outcomes.

●Led multiple scrum teams, including local and off-shore units, enhancing team collaboration and productivity.

●Played a pivotal role in capturing and integrating customer feedback into product development, improving user satisfaction and product-market fit.

●Experience with hospitality, specifically RFP process.

WellCycle Dallas, TX

Project Manager & Implementation Consultant Apr 2013 – Mar 2014

Managed project timelines, established clear milestones, and maintained client expectations throughout software implementation process. Served as a primary point of contact between clients, consultants, and management, facilitating seamless communication and collaboration throughout the facility. Identified and captured critical specifications and user requirements, directly influencing roadmap development for future software enhancements.

●Improved client productivity and system usability by providing expert guidance and support on workflow optimization and process improvement initiatives.

●Implemented and optimized WellCycle planning software for clients in the oil and gas sector, ensuring tailored configurations to meet unique operational needs.

●Enhanced oil rig deployment efficiency, contributing to streamlined operations and increased client satisfaction.

●Fostered collaborative relationships with stakeholders, leading to successful project outcomes and positive client feedback.

Amerit Fleet Solutions Las Colinas, TX

Lead Systems & Database Manager, Implementation Consultant Aug 2011 – Dec 2012

Orchestrated implementation and maintenance of databases tailored for fleet maintenance, enhancing client operations. Led and managed support and help desk teams, ensuring efficient resolution of technical issues and optimal customer service. Provided expert advice on software workflow and process optimization.

●Developed data strategies in line with client objectives, leading to improved data utilization and decision-making processes.

●Designed comprehensive training materials and user manuals, facilitating user adoption and software proficiency.

●Delivered hands-on software training programs to end-users in the field, promoting skill development and system utilization.

Nine Worlds Limited Dallas, TX

Owner Aug 2004 – Present

My personal small business specializing in IT hardware sales, equipment rental, and consulting services.

EDUCATION

Oklahoma State University Stillwater, OK

Bachelor’s of Business Administration, Marketing & Management

University of Oklahoma Norman, OK

Fine Arts, Visual Communication

Certified Scrum Product Owner (CSPO) Scrum Alliance

Certified Scrum Master (CSM) Scrum Alliance

TECHNICAL PROFICIENCIES

Project Management & Collaboration Tools: JIRA Confluence MS Project Slack Discord Teams Google Suite Monday.com

Design & UX Tools: Figma Balsamiq InVision Sketch Whimsical Adobe AEM Suite Adobe CC (Photoshop, Illustrator, Lightroom)

Database & CRM Systems: Hubspot ClickUp Salesforce MS SQL Server 2005, 2008 R2, 2012 IBM iAccess AS400

Microsoft Office & Reporting Tools: MS Office Suite (Word, Excel, Outlook, Visio, PowerPoint) MS SharePoint MS Power BI

Product Management & Analytics Tools: Google Analytics Mouseflow Amplitude

CONTACT

Elliott Poston

1810 S Ervay St, Dallas, TX 75215

Cell: 918-***-****

Email: *************@*****.***

LinkedIn: https://www.linkedin.com/in/elliottposton/

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