Customer Service Package Handler

Summary

My Name Is Titiyuna Perry. As a chosen team leader, I had to listen, motivate, think creatively, and delegate so together my teammates and I could achieve success. My goal is to join a company where there is growth potential, so I am sure I can fulfill that need of yours.

Experience

Package Handler 09/2023 - 11/2024 Amazon Distribution Center Garner, NC Loading and unloading delivery vehicles Sorting packages based on destination Ensuring proper labeling and documentation of packages Operating scanning equipment to track shipments Maintaining organized and clean work area Adhering to safety protocols and procedures Remote Customer Service Rep 09/2021 - 11/2024 Conduent Raleigh, NC Respond promptly to customer inquiries and concerns via phone, emails, or chat Resolve customer issues and complaints effectively and efficiently. Manage high volumes of inbound and outbound calls. Non-Certified Nursing Assistant 05/2021 - 11/2024 Right At Home Raleigh, NC Assisted with activities of daily living for patients. Provided basic nursing care under the supervision of a registered nurse. Ensured a clean and safe environment for patients. Documented patient information and vital signs accurately. Communicated effectively with patients and their families. Assisted in transporting patients to various appointments and activities.

Team Member 08/2018 - 11/2024 Bojangles Rolesville, NC Overseeing day-to-day operations of the fast food restaurant Managing and training staff members Ensuring high quality of customer service Handling food preparation and maintaining kitchen cleanliness Monitoring inventory and placing orders Implementing marketing and promotional strategies Handling customer complaints and resolving issues Ensuring compliance with health and safety regulations Overnight Stocker 10/2023 - 12/2023 Walmart

Education

High School Diploma Rolesville High School 06/2021 Rolesville, NC Titiyuna Perry

982747881 **********@*****.*** Raleigh, NC