Data Entry Customer Service

Faith Burns

Brooklyn, NY ***** ● 347-***-**** ● *********@*****.***

Summary of qualification:

●Passionate hard worker eager to work in a human services environment

●Possess excellent customer service skills, strong interpersonal skills, and engaging personalities

●Skilled in housekeeping/porter work; enjoy maintaining a clean environment

●Work well in a team and independently with minimal supervision

●Ability to work flexible schedules, including evenings and weekends

●Light data entry; light typing

Experience:

Custodial/Cleaning, Taste of Bisoux Restaurant, LaGuardia Airport, Queens, NY 4/2017 – 3/2019

●Cleaned and sanitized the restaurant to prepare for the next day

●Swept and mopped floors, and wiped down the bar counters and television stands and tables

●Thoroughly adhere to organization’s policies and procedures

Cashier, Stop & Shop, Brooklyn, New York 2/2016 – 8/2018

●Assisted customers in a courteous manner by answering their inquiries and addressing their problems

●Maintained an excellent work environment to ensure customer’s satisfaction

●Assisted over 100 customers per day in high pressure and fast paced environment

●Designated to cash payroll and employee’s personal checks

●Handled money transactions and the distribution and collection of cash

●Trained new employees in how to work the cash register

Cashier, Pathmark Stores, New York, NY 9/2001 – 11/2016

●Greeted shoppers in a professional and courteous manner

●Answered customer’s inquiries and handled and resolved any discrepancies and concerns

●Operated cash registers: tallied up purchases and handled money transactions

●Applied coupons and other applicable discounts, and collected various forms of payment methods

●Trained new employees on how to work the cash register

●Designated to cash payroll and employee’s personal checks

●Posted and replaced signs for sales of the week; stocked and cleaned shelves

Ground Worker, New York City Housing Authority, Brooklyn, NY 7/2001 – 9/2001

●Answered residents’ questions and assist with concerns if needed

●Maintained the area to ensure tenants and children were in a safe environment

●Maintained lawns, trees, shrubs, flowers, turf, and irrigation

●Kept grounds free from trash, litter, and debris, and emptied trash receptacles

●Adhered to the policies and procedures of cleaning the grounds and residents

●Following cleaning instructions thoroughly

Education:

Samuel J Tilden High School, Brooklyn, New South Wales

Course: Academic Studies

The Brooklyn Adult Learning Center, Brooklyn, NY

Course: General Equivalent Development

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