Business Development Project Management

Nathan Hanson

Richmond, VA

804-***-**** ******@*****.*** LinkedIn

Client Success - Account Management –-Recruiting & Staffing - Project Management

PROFESSIONAL SUMMARY

Highly accomplished and results-driven business professional with a demonstrated track record of fostering strong connections, inspiring teams, implementing strategic initiatives to excel growth, and recruiting top-tier talent to assemble exceptional staff. Adept at building and nurturing relationships, engaging clients, resolving complex issues, and delivering tailored solutions that drive revenue and channel expansion. Proficient in leveraging data analytics, market insights, comprehensive product knowledge, and active listening skills to develop customized strategies that address client needs effectively. Extensive experience in all aspects of recruitment, B2B sales, business development, and providing coaching and mentorship to teams. Possesses a genuine passion for collaboration, exhibits unwavering motivation to achieve objectives, excels at relationship-building, and is dedicated to continual professional advancement. Demonstrates proactive initiative, embraces challenges, and consistently surpasses expectations.

PROFESSIONAL EXPERIENCE

The Ascendant Group January 2024-Present

Business Development Manager

Responsible for business development of full-service staffing firm – territory growth and closing new client accounts

Tasked with securing new clients and grow existing book of business

Project Management responsibilities from initiation of contract to placement of new hire

Collaborate with recruiter to ensure client satisfaction and excellent candidate experience

Participate in the interview process and submission of candidates

Andersen

Territory Design Consultant August 2023 – Present

Manage full life cycle sales process from prospect to close

Ensure the solution presented exceeds client needs and promotes the business

Provide expert opinion on specifications and design components

Exemplifies attention to minute detail of build-outs, covering all aspects within scope of work

Grow revenue within territory while simultaneously exceeding client expectations and project requirements

Verizon 2001-2023

Client Partner – Channel Operations May 2021 - April 2023

Continuous promotion and professional growth with Verizon as a result of strong performance

Spearhead new process for expediting resolution of escalations which resulted in an increase of overall positive NPS by achieving Top 10% in region

Lead territory to #1 in B2B sales in 2022 for the Southeast Market by collaborating with leadership, putting the right people in place, executing the plan and holding teams accountable

Establish, coach and build relationships with key decision-makers, managing partners and sales teams for unified growth within territories

Train teams to utilize Salesforce & VZEngage CRM software to drive customer & business funnels thus increasing productivity

Successfully collaborate with C Level decision makers and key stakeholders on strategic planning and opportunity for growth

Forecasting sales, inventory, and hiring goals to ensure alignment with growth projections utilizing Excel spreadsheets for data analytics

Interview potential candidates and make recommendations on hiring process and new hire training resulting in retention of skilled staff and a decrease in employee turnover

Senior Account Manager – Southeast & MidAtlantic Market Oct 2013 – May 2021

2015, 2017, 2018, 2019 Winner’s Circle Recipient for % to quota for the Southeast Market

Continuously ranked #1 within region for B2B sales by cultivating a strong presence within the territory with solution-based selling and value proposition

Closed the #1 largest OneTalk deal in Southeast market, setting the precedence across the channel and nationally recognized for efforts which resulted in continual sales of this new product, allowing our market to surpass quota

Strong focus on achieving monthly objectives for gross activations thus exceeding all goals

Partnered with B2B consultants to prospect, identify and qualify leads and close major accounts with relationship-based selling

Continuously lead region to set record levels of NPS scores which drove the overall experience in our market

During COVID, the focus shifted to project management responsibilities. Successfully implemented new Go-To-Market strategy, drove KPIs, initiated weekly cadence calls, worked with leadership to provide more opportunities to drive sales in an uncertain market i.e. initiated touchless experience, esignatures, cloud transactions and curbside service

Facilitated monthly training courses for agents and new team members within the channel and new corporate initiatives

Consistently built strong relationships between Agent and National Retail Partners and collaborated on business goals

Increase revenue by using Salesforce CRM software to drive business funnels, productivity, and recognize top producers

Trained teams on Salesforce and VZW specific products/corporate initiatives, tracking KPIs and ensured they are met across all markets

Account Manager – Northeast Market June 2009 – Oct 2013

2011 & 2012 Winner’s Circle Recipient for % to quota for the Northeast Market

Recipient of Director’s Award for top B2B sales for 7 consecutive quarters for WBV market

Built and maintained relationships with members of the Indirect Channel (owners, management and front line teams)

Utilized proprietary CRM software to drive business funnels and increase productivity

Spearheaded a new B2B team for Verizon’s #1 National Partner focusing on B2B initiatives

Motivated and coached C Level leadership, management team and sales staff to drive profitability and exceed goals

Supported agents with all aspects of business to help them increase profit, drive sales, assist customers and increase traffic by showing them “The Why”, how it benefits all parties and gain buy-in

Facilitated VZW trainings with agents (i.e. Earn The Right)

Sales / Senior Sales / Manager Oct 2001 – June 2009

Continuous promotions due to excelling with sales and motivation of teams

Successfully managed top ten producing store in the company

Interviewed, hired and trained new store employees. Worked with staffing agencies on temp positions.

Motivated Sales Representative and drove productivity by providing a positive atmosphere where success is celebrated and recognition was a top priority thus boosting employee morale

Conducted weekly audits for store location and performance reviews for employees

Consistently exceeded sales goals by making the customer top priority and being knowledgeable of products and services to best fit customer needs

Partnered with B2B consultants to prospect, identify and qualify leads and close major accounts with solution-based selling

Retained, managed, and grew existing customer base with continuous customer referrals

Analyzed customer accounts to create space for additional sales while simultaneously adding value to the customer

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