Project Management Manager
Resume:
Michael Donnelly
Project Management Leader & Strategic Operations Expert
******************@*****.*** • 732-***-****
LinkedIn • Monroe NJ 08831
Results-driven, seasoned professional with extensive experience in overseeing complex, high-value projects across diverse industries, delivering exceptional outcomes through strategic planning, team coordination, and operational excellence. Instrumental in managing large-scale projects within dynamic, fast-paced environments, driving operational efficiency and ensuring alignment with client objectives. Adept at optimizing cross-functional team collaboration, leveraging expertise in program management, circuit and SIP migrations, LAN/WLAN/WAN refreshes, and complex integrations to deliver impactful solutions. Skilled in strategic oversight and resource administration, with notable success in enhancing governance frameworks and mitigating project risks. Proficient in utilizing advanced project management methodologies to guide teams through successful execution while maintaining strong focus on customer satisfaction and quality assurance. Areas of Expertise
● Project Management Excellence
● Risk Management & Mitigation
● Resource Allocation & Planning
● Client Relationship Management
● Operational Efficiency Optimization
● Governance & Compliance Oversight
● Stakeholder Engagement & Coordination
● Cross-Functional Collaboration Strategies
● Program Integration Solutions
● SIP Migration Expertise
● Agile Project Methodologies
● Strategic Business Solutions
Professional Experience
Verizon, United States 2018 – Present
Lead Spec - Global Project Management
Lead program management to support GE’s global business operations with innovative strategies and tools. Elevate organizational standards by designing and executing multi-product integration strategies aligned with customer requirements. Enhance program outcomes by directing cross-functional teams to devise scalable and efficient solutions.
● Reduced delivery risks through proactive issue resolution and alignment of solutions with governance protocols.
● Optimized governance and operational performance by streamlining program execution for diverse customer portfolios.
● Provided complex, high-value programs by integrating Verizon products and services into operational frameworks for GE global business units.
Acuative Corporation, Fairfield, NJ 2014 – 2018
Project Manager
Organized and facilitated meetings with stakeholders to finalize requirements and confirm deliverables to ensure project alignment. Collaborated with vendors to streamline migration processes and resolve potential issues. Coordinated regular meetings with implementation teams, proactively addressing obstacles to ensure smooth project flow.
● Developed and managed detailed application timelines, ensuring all activities completed promptly for client sign-off.
● Delivered expert consultancy to Morgan Stanley, confirming successful employment of critical programs and initiatives.
● Assisted SIP migrations and Pitney Bowes IP trunk migration, contributing expertise to implementation team. ThruPoint Inc., New York 2010 – 2014
Project Manager - UBS IPT Rollout
Oversaw on-site communications, adjusting processes as needed to maintain project progress and resolve challenges. Addressed troubleshooting, created and handled escalation tickets to ensure issues were rectified promptly. Supervised validation testing processes, confirming system functionality and performance prior to full deployment. Page 2 2
● Led execution of PlayBook Cutover activities, ensuring all technical and operational elements delivered according to specification.
● Managed telephone and media gateway registrations, certifying smooth transition to new hub environment.
● Hosted and moderated live audio conference sessions, collaborating with technicians and site representatives to resolve technical challenges.
Project Manager - Morgan Stanley Smith Barney Voice Integration Crafted detailed schedules, incorporating operational timelines and coordinating with stakeholders for seamless execution. Conducted thorough inventories and testing to verify server configurations and ensure readiness for deployment. Orchestrated all employment tasks, including resource allocation and change management, ensuring smooth project delivery.
● Administered all phases of Morgan Stanley Smith Barney voice integration, managing migrations of 510 Smith Barney hubs, 336 Morgan Stanley hubs, and 146 Morgan Stanley rack upgrades.
● Deployed rigorous quality assurance processes to ensure adherence to client standards and project requirements.
● Provided strategic oversight throughout project, enabling milestones were met and results aligned with client expectations. Career Note
Project Manager Self-Employed, Greater New York City Area
● Direct end-to-end project implementation, overseeing resources, deliverables, and maintaining continuous progress updates.
● Supervise key project elements, confirming alignment with timelines and client specifications while ensuring resource efficiency.
● Lead high-priority work streams, enabling effective communication and precise execution of all project tasks. Additional Experience
AT&T, Town
● Software Engineer
AVAYA Corporation, Basking Ridge
● Project Manager at Horizon Blue Cross Blue Shield, PHI, City of Newark & Woodbridge Township
● Technical Instructor, End-User
● Software Associate
Education
Bachelor of Science in Business Management Bloomfield College, Bloomfield Certifications
Project Management Professional (PMP) – Ongoing Certified ScrumMaster (CSM) Technical Proficiencies
Applications: MS PowerPoint & Project, Visio, MS Office Operating Systems: Windows NT, Windows XP, Excel Awards & Recognitions
Outstanding Achievement Award, AT&T and Lucent Technologies Distinguished Services Award, AVAYA
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