Dena McClain
*********@*****.*** 979-***-**** Houston, TX
SUMMARY
Data-driven professional with 14 years of experience in healthcare administration, seeking role as Healthcare Economics Associate. Expertise in analyzing medical and pharmacy trends, managing claims datasets, and supporting executive decision-making. Proven track record in optimizing staffing metrics and enhancing operational efficiency within healthcare environments.
WORK EXPERIENCE
Kindred Healthcare Houston, TX
Administrative Assistant/Staffing Coordinator 2018 - 2023
• Coordinated executive administration, including preparation and review of correspondence, reports, and email distributions for upper-level management.
• Developed and administered training programs for new hires, enhancing office efficiency and knowledge sharing.
• Supported Human Resources functions, including conducting interviews, new hire orientations, and managing the hiring and termination process for clinical staff.
• Managed logistics for executive meetings, pre-employment screenings, and office events, ensuring seamless operation and coordination.
• Maintained office supply inventory and performed front office medical reception duties, including patient scheduling, charting, and billing.
• Oversaw staffing coordination for medical facilities, including on-call supervisory duties, payroll management, and tracking staffing metrics for executive analysis.
CPNS Staffing Agency Houston, TX
Administrative Assistant/Staffing Coordinator 2010 - 2017
• Managed comprehensive administrative tasks, including the coordination of travel arrangements, maintenance of Outlook calendars, and organization of high-level meetings.
• Conducted in-depth research and analysis to prepare reports on confidential corporate matters, contributing to informed decision-making processes.
• Provided direct support to the executive leadership team, fulfilling administrative and operational requests to streamline executive functions.
• Compiled, verified, and maintained data and reports, ensuring accuracy and assisting in the development of daily scheduled reports; efficiently managed the reconciliation of expense reports. EDUCATION
Montbello High School
High School Diploma
Denver, CO
SKILLS
Critical Thinking • Written and Verbal Communication Skills • TSS • Temp Wizard • Kronos • Api • Shift-Wise Staffer-Link • Shift Select • Wizard • Microsoft Word • Excel • Outlook • Ten Keys • Appian • Do • DMS • Problem Solving • Adaptability • Initiative • Communication • Curiosity