Customer Service
Resume:
ElfirdeVoltaire
**** **** **** ********, ** ***** Apt. 2B
********.********@*****.***
EDUCATION:
Benjamin Banneker Academy High School,Brooklyn NY
Graduated: June 27, 2022
Anatomy program through NYC November 2020- March 2020) due to shutting down the Covid program.
WORK HISTORY
Aldo Shoe Store Brooklyn, NY —— ( July 27, 2024-present)
● I help customers find products or services that meet their needs and represent the retail brand.
● Customer service: Greeting customers, answering questions, and providing excellent service
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● Product recommendations: Listening to customers' needs and suggesting products or services.
● Sales: Upsell and encourage customers to buy other products.
● Inventory: Checking and maintaining inventory, stocking shelves, and unpacking new merchandise.
● Payments: Processing customer payments, refunds, and exchanges.
● Promotions: promoting sales, new products, and store loyalty programs.
● Displays: Creating displays and hanging signs
● Customer relationships: Building relationships with customers to encourage repeat sales
● Store operations: Assisting with daily operations and keeping the store areas clean and organized.
● Inventory: Checking and maintaining inventory, stocking shelves, and unpacking new merchandise.
Chipotle Mexican Grill, Brooklyn, NY —- ( October 10, 2022- present)
● I work as one of the cooks and prepare the food in the morning before we open.
● properly processing online orders
● Achieve 99.9% customer service.
● Service, delivering training on food preparation, sanitation, and safety procedures. Primark Retail Store, Brooklyn, NY — ( October 9, 2021– June 12, 2022)
● I was working at the Cashier register.
● I was a runner and extra help with bags.
● Also did the fitting room, organized and helped customers.
● Helped on the floor, folding clothes, and fixing the Gondolas. ElfirdeVoltaire
2021 East 41St Brooklyn, NY 11234 Apt. 2B
********.********@*****.***
Sweetgreen Restaurant, New York, NY — (July 28, 2021- September 10, 2021)
● Ensured 100% satisfaction by properly processing online orders
● Achieve 99.9% customer service based on clients and receipt surveys.
● Restock the cold storage fridge.
● Cashier and service, delivering training on food preparation, preparation, sanitation, and safety procedures.
● Kept track of inventory to ensure that the restaurant never ran out of food or utensils and POS paper rolls.
Isabella Geriatric Center Adult Day Care, New York, NY— (July 2018-August 2018)
● Assisted in organizing files
● Engaged in friendly conversation with the residents
● Provided residents with assistance
COMMUNITY SERVICE:
Jerusalem Seventh-Day Adventist Church, Brooklyn, NY— (January 2015-2020)
● Fed the homeless annually on Thanksgiving
● Brought clothes and food to homeless shelters
● worked as a junior treasurer,
● assisted the senior treasurer with cash handling,
● Did reports every Saturday.
CLUBS/ORGANIZATIONS:
Pathfinder Club (2015 - 2018)
● Went on camping trips to earn badges
● earned badges while on camping trips
● learned wilderness survival tactics
● Drilling & marching
● MBSK Youth Console (October 2019-2020)
● Blue Royalty Dance Team ( Agustin 9 2020-present) SKILLS:
● Highly Dependable
● Cash handling
● Bilingual
● Effective Multitasker
● Charismatic
● Team player
ElfirdeVoltaire
2021 East 41St Brooklyn, NY 11234 Apt. 2B
********.********@*****.***
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