Scrum Master Project Manager

Resume: Mohammed Tofail Awal October, **** Page * of 2

Sensitivity: Internal

Mohammed Tofail Awal

**** ***** ********* *********.

Annandale, Virginia. 22003. USA.

+1-720-***-**** ****.***@*****.***

Summary:

Last 24+ years I transformed myself from a niche project manager to an agile custodian by helping hundreds of teams, management and projects in numerous industries to accomplish their tough goals by beating strong competition. Achieved proficiencies in applying Agile and Scrum methodologies along with strong teamwork approach in rapidly evolving science and technology landscape. Thrilled to join with your organization by winning customer centricity and start delivering in your fast paced and complex environment. Certification:

• Certified SAFe6 Scrum Master – valid until Aug 2025

(ID# 227*****-**** – Scaled Agile)

• Certified SAFe5 Scrum Master – valid until Aug 2025

(ID# 227*****-**** – Scaled Agile)

• Advanced Certified Scrum Msster (A-CSM) – valid until Aug 2026

(ID# 1222306 – Scrum Alliance)

• Certified Scrum Master (CSM) – valid until Aug 2026

(ID# 1222306 – Scrum Alliance)

• Certified Scrum Product Owner (CSPO) – valid until Aug 2026

(ID# 1222306 – Scrum Alliance)

Education:

• Masters of Business Administration (MBA), major in International Business. Victoria University of Technology. Melbourne, Victoria. Australia.

• Bachelor and Masters in commerce, major in Finance and Banking. University of Dhaka. Bangladesh. Core Expertise and Technical Skills:

Framework: Agile, SAFe, Scrum, Kanban, Scrumban, Waterfall, DevOps, Lean, Six Sigma, Critical Path, Prince- 2, Agile Games, User Stories Writing, Extreme Programming (XP), LeSS, Work Breakdown Structure (WBS), Continuous Testing, Paring, Automated Testing, Outcome Mapping, Crystal, Dynamic System Development Method, Time Tracking, PRiSM, Project Scheduler, Nexus, Continuous integration, MVP define-tracking-review, Earned Value Management, Timeboxing, Increment Analysis, TDD, ATDD, Agile Design Thinking, The program evaluation and review technique (PERT), Gantt Chart. Methodologies: Communication Skill, Coaching Skill, Facilitation, Conflict resolution, Negotiation, Business Analysis, Change Management, operations management, Influence by Empathy, Customer Centricity, Trend Analytics, Continuous Improvement, Team Leadership, Team Performance, Facilitation, Coaching, Process Implementation, IT Technology Transformation, Good Listener, Risk management, business process transformation, auditing, investigation, Budgeting, Internal Control Set-Up, Business Performance Analysis, Time Management, and Sarbanes Oxley control design-testing-monitoring. Tools: Jira, Jira Align, Service Now, GIT, Rally, Bugzilla, nTask, Azure Databricks, Confluence, SharePoint, Slack, SDLC, Power BI, Project management Body of Knowledge (PMBOK), Cloud Transition, SOX Compliance Management Software, eTOM, ERP, BPM, E-Enterprise, ERM, ICFR, COSO, COBIT, Financial Audit Management Software, Revenue Assurance & Fraud Management (RAFM), RSA Archer, Google Workspace, Micros-Fidelio, Microsoft Office: Word, Excel, Outlook, Paint, Teams, and Power Point. Industries and sectors worked in 24+ years:

Software Development, Engineering, Consulting, Health Care, Banking, Insurance, Pharmaceuticals, Telecommunication, Aviation, Automobile, Energy, FMCG, Transportaion, Agriculture, NGO, Education. Security Clearence:

Attainable (required security clearance is achievable as needed for the role) Resume: Mohammed Tofail Awal October, 2024 Page 2 of 2 Sensitivity: Internal

Professional Experience:

Accenture, Sterling, VA. Scrum Master May 2022 – Present

• Facilitate conducting ceremonies: Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective etc. or ART level meetings such as PI planning, Scrum of Scrums, PI retrospectives. Maneuvering team-working attributes and conflict resolution within the team/ART to improve team level performance and value delivery.

• Attended and lead Scrum of Scrums (SoS), program level ceremonies, ART meetings, ad-hoc top team meeting, stakeholder alignment session, escalation sessions, focus session of interdependencies, MVP assessment gathering.

• Continuously engage to improve team level or ART level performance in the areas of quality, predictability, flow, velocity, and other metrics defined by the enterprise. Eliminates impediments by engaging the right stakeholders within the organization or partner organizations. Verizon, Ashburn, VA. Scrum Master Jan 2019 – Apr 2022

• Facilitates team’s progress though Jira Align in accordance with top team mission and roadmap. Engaged at ART level performance in the areas of quality, predictability, flow, velocity, and other metrics defined by the enterprise. Ensure focus at ART level in line with PI / release objectives.

• Facilitates team meetings such as Iteration Planning, Iteration Review, Iteration Retrospective. Align, sync and partner with Product Owners (POs) on effective backlog management and sharing the priorities of the backlog and the reasons behind them.

• Promote SAFe quality practices: Through Jira Align help foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams. Constantly improving the quality of their deliverables and meeting the Definition of Done (DoD). Capital One, McLean, VA Scrum Master Mar 2017 – Jan 2019

• Serve as the servant leader for the Agile scrum teams removing impediments to achieve goals and objectives. Help improve performance in the areas of quality, predictability, flow, and velocity.

• Help the team embrace Lean-Agile Values, adopt, and apply Lean-Agile Principles, and implement Lean- Agile practices. Participated and add value in forums, SoS, ART level, and Stakeholder meetings.

• Exhibit Lean-Agile leadership: Exhibit the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Help the team embrace Lean-Agile Values, adopt, and apply Lean-Agile Principles, and implement Lean-Agile practices. Coordinate with the System Team, User Experience, Architecture, and Shared Services. Delta Airline, Atlanta, GA Scrum Master Jul 2014 – Mar 2017

• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, remove roadblocks, risk issue log, and Release Planning.

• Managed project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership. Manage all Scrum boards (physical or virtual), Sprint Backlog items and tasks.

• Leads the team’s efforts towards continuous improvement. Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines. TCS, Edison, NJ Scrum Master Sep 2010 – Jul 2014

• Provide guidance to the team on Scrum Values, Ceremonies, Practices, and Rules, essential adherence to Scrum methodologies. Assist Product Owner to define project scope and objectives.

• Facilitate Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives. Maintain Scrum metrics (e.g. velocity and burn-down) and remove roadblocks and product owner and functional leads.

• Lead projects enriching working culture by achieving Agile way of work in business processes. Managed to reduce 10% lead time in production and helped automate processes in decision making. Grameenphone / Telenor, Dhaka Project Manager Sep 2005 – Sep 2010

• Design and lead to ensure different projects in Enterprise (B2B) and Consumer (B2C) segments that ensure compliance, governance, and business value by utilizing Waterfall, Agile and Lean Six Sigma methods.

• Lead in 15 projects in cost efficiency that helped achieved cost efficiency target for over USD 10 million in 5 years.

Pan Pacific Hotels, Dhaka Project Manager Apr 2000 – Aug 2005

• Lead and manage through waterfall methodologies in process automation projects, internal audit and control functions. Introduced Lean Six Sigma methods for the first time in different projects and achieved results of reducing 25% time and 15% cost around MIS and Remittance processes. Managed over 15 people team and gave lead to an international assignment of audit and control.

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