ASHLEY JACKSON
Bronx, NY ***** 917-***-****) ***************@*****.***
Objective: To work in an environment that will utilize my communication and social skills as well as build positive community relationships.
EDUCATION
State University of New York – University at Albany (SUNY), Albany, NY 12222
Bachelor of Arts & Sciences in Mass Communications
Minor Field of Study: Africana Studies
Graduation: May 2017
Transferred from: Delaware State University, Dover, DE 19901 - Fall’ 2015 semester
High School: The Young Women’s Leadership School, New York, NY 10029
Graduation Date: June 2012
WORK EXPERIENCE
LeGrande Lounge - New York, NY 10019
Cocktail Server/Bottle Service
November 2022- May 2023
- Greet and meet guests of The Times hotel
- Accommodate and serve guests on a daily basis with complimentary wine and cheese happy hour
- Have basic knowledge on spirits, liquors and cordials
- Serve and escort reservation guests as well as walk in clients to designated seating
- Provide high volume welcoming hospitality and customer service
- Utilize and perform transactions via Micros POS system
Mixx Cruise - New York, NY 10010
Cocktail Server/Bottle Service
April 2019- Current (seasonal)
Escort patrons/clients to VIP sections upon boarding
Have knowledge of party’s reservation guest lists per event
Set up VIP sections depending on actual reserved party bottle service packages
Meet and service all clients boarding at all times
Ideally communicate with promoters on specialized setting arrangements per themed party event as well as bottle service seating
Collect payment via POS System (SevenRooms) & (Apple Square)
Ophelia Lounge NYC - New York, NY 10017
Cocktail Server/Server
October 2019- March 2020
Maintain reservations from high end clientele
Service guests at bar setting as well as table seating and provide exceptional hospitality and attention to the guests needs.
Cater cocktail beverages and entrees from menu by request of guests.
Show Palace NYC - Long Island City, NY 11101
Waitress/Bottle Service/ VIP Host
August 2018-March 2019
Meet and greet VIP patrons on a regularly basis.
Promote bottle pricings and packages for large VIP section guests
Serve and cater cuisines to guests upon their request
Deliver requested bottles to section with positive uplifting energy
Make sure guests enjoy their time well spent
The DL Lounge - New York, NY 10002
Bottle Service/Bartender/Cocktail Server December 2017-June 2018
Meet and greet VIP patrons on a regularly basis.
Promote bottle pricings and packages for large VIP section guests
Deliver requested bottles to sections with grace, excitement and high leveled energy
POS system usage to manage transactions
FSS-STAFFING – New York, NY 10036
Bartender/Server: December 2015 – January 2017
Cater to high end cliental gigs, where bartenders, servers and hostess are booked based on levels of hospitality performance.
Organize, lead and promote special cuisines, desserts and cocktails for specific occasions/holidays
Solely focused on upselling materials for the New York Athletic Club’s New Year’s Eve private banquet for club members only.
THERAPY WINE BAR – Brooklyn, NY 11233
Bartender/Server/Host
July 2015 – August 2017
In a fast paced environment greet and served patrons and promote social themed gatherings within the local neighborhood.
Assist with planning and hosting private events.
Demonstrating and selling merchandise in indoor and outdoor areas
Providing important information about different cocktail products to guests.
Approaching guests and engaging them into conversation
Working independently and/or as part of a large team of bartenders/food prep
Cash handling – both manually and using computerized IPads
ADDITIONAL SKILLS/ACCOMPLISHMENTS
Certificate of Completion of an Approved Class Room on Premises Alcohol Training Awareness Program – 04/22/19 license furnished upon request)
- School: 1-800-BARTEND 360 7th Ave New York, NY 10001
Inducted into the National Honor Society for Leadership and Success at Delaware State University (April, 2014)
- Fashion & Beauty Influencer
REFERENCES: Furnished upon request