Front Desk Lab Assistant
Resume:
Michelle Hensey
PHELBOTOMY/LAB ASSISTANT
Vancouver, WA 98661
*********@*****.***
Professional Summary
I am dedicated to doing my job well, while putting my patients at ease, and making sure they are as comfortable as possible.
Willing to relocate to: Vancouver, WA - Vancouver, WA Authorized to work in the US for any employer
Work Experience
Medical Assistant-Phlebotomist
Newport Hospital and Health Services-Newport, WA
February 2023 to November 2023
Greeted patients, drew specimens according to their orders in the medical charts. Also, we would either be handed a Requisition by the patient, or one through email, or fax, that was ordered by the doctor. Occasionally would put in outside orders from other facilities and then would draw those as well. We also did morning rounds through the hospital. Drawing the required blood draws that were placed by the Doctor. When that was completed we made sure everything was stocked for the day, and did the logs that were mandatory. On Thursdays we would go to the nursing homes and assisted living homes and do their lab orders there as well. Processing specimens, centrifuging specimens according to specific tests requirements. Urinalysis tests, POC, front desk, EPIC, as well as room draws and stats. Phlebotomist/Processor
The Vancouver Clinic-Vancouver, WA
July 2019 to October 2021
Greet patients, draw specimens according to orders the in chart that was ordered by the doctor. Occasionally would put in outside orders from other facilities and then would draw those as well. Processing specimens, centrifuging specimens according to specific tests requirements. Urinalysis tests, POC, front desk, EPIC, as well as room draws and stats. Mobile Examiner
Exam One-Gresham, OR
May 2019 to July 2021
Performing health insurance examinations, vitals, venipunctures, urinalysis and documenting medical history.
Mobile Phlebotomist
Schryver Medical-Portland, OR
November 2017 to December 2018
Performed various phlebotomy tasks while traveling to and from various clinics and nursing home facilities
Sales Associate
Catherines - Ascena Retail Group, Inc-Vancouver, WA May 2014 to July 2018
Sales, maintained floor appearances, processed credit applications, stocking, closing store, and counting down till.
PHELBOTOMY INTERNSHIP
SEA MAR COMMUNITY HEALTH CENTER-Vancouver, WA
August 2017 to September 2017
In house A1C tests. Able to Draw blood with correct order of draw, urine cultures, Processed Vaginal cultures. Processed UA's, UPT's
150 Clinical internship hours
313 Successful Draws
12 Capillary draws
Home Health Aide
MARI TAYLOR-Vancouver, WA
February 2013 to June 2016
WASHINGTON
INDIVIDUAL PROVIDER, MARI TAYLOR
Provided day to day care in an in-home environment. Provided Daily activities, exercise, laundry as well as Cooking. Provided household cleaning, and hygiene care (shower, body care) also transported to and from appointments and shopping.
OFFICE ASSISTANT
DEPARTMENT OF LICENSING-Wenatchee, WA
January 2006 to October 2010
Assisted customers in title transfers, purchasing tabs and or renewing tabs on vehicles, boats, trailers. Filing paperwork, archiving, processing mail (paper and electronic mail) for tab renewals and registrations. Handled cash, checks, credit cards for processing payments. At end of shift balanced and processed register drawer and made deposits ready for management. Individual Provider
VIVIAN KELLEY-Wenatchee, WA
March 2006 to March 2008
personal hygiene, assisted with medication. Took shopping. Cleaned her home to her specification. Laundry. Cooked her meals. As well as prepared extra meals for when no one would be there with her. Assisted with her setting up her home dialysis daily. Education
CERTIFICATE OF ACHEIVEMENT in Phlebotomy
CLARK COLLEGE - Vancouver, WA
April 2017 to September 2017
Certification in General Studies
Clark College - Vancouver, WA
November 2015 to April 2017
High school diploma or GED
Wenatchee Valley College - Wenatchee, WA
October 1996 to November 1996
Skills
• Microsoft Outlook
• Social media management
• Administrative experience
• Patient Care
• Blood sampling
• Medical Billing
• EHR systems
• Mobile testing
• Medical Scheduling
• Data collection
• Laboratory Experience
• Medical Records
• Phlebotomist
• RETAIL SALES (3 years)
• Order fulfillment (2 years)
• ICD-10
• Documentation review
• Caregiving
• Debits & credits
• Typing
• Customer Service Oriented (10+ years)
• Anatomy Knowledge
• Writing skills
• Host/hostess experience
• Time management
• Communication skills
• Calendar management
• EHR systems
• Triage
• Office Management
• Data entry
• Phone Etiquette
• Clerical Experience
• Injections
• EMR Systems
• Epic
• Medical Terminology
• Word processing
• Organizational skills
• Sales
• Quality control
• Scheduling
• Phlebotomy
• Laundry
• Personal Assistant Experience
• Google Suite
• CPR Certified
• EKG
• Customer Service (6 years)
• Order Entry
• Microsoft Office
• Customer support
• E & I
• Leadership
• Patient monitoring
• Medical Office Experience
• Computer skills
• RECEPTIONIST (3 years)
• Venipuncture
• Vital Signs
• English
• Insurance Verification
Awards
Honors
2016
Honors at school maintaining a GPA of 3.5 or higher Certifications and Licenses
Certificate of Achievement
August 2017 to Present
Phlebotomy
CPR Certification
Food Handler Certification
Certified Phlebotomy Technician
BLS Certification
AED Certification
Drivers License
Additional Information
SKILLS
• Strong Customer Service Oriented
• Motivated To make sure clients are as comfortable as possible
• Dependable and Reliable
• Great listening skills
• Compassionate
Contact this candidate