Client Relations Medical Field
Resume:
RANDY
FILICE
Dedicated and passionate professional with a strong background in anatomy and over a decade of experience in mortuary science, seeking to re-enter the medical field. Equipped with excellent work ethic, a quick learning ability, and a deep commitment to healthcare.
Contact
Brandon, FL
**********@*****.***
Skills
Adaptable
Leadership
Team Oriented
Facilitator
Solution Based
Strong Work Ethic
Strategist
Attention to Detail
Client Relations
Education
• Degree in Mortuary Science
Worsham College 1974
BS Chicago State University 1976
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MBA California Southern
University 1994
ã Work Experience
The Funeral Business
10 years as a Licensed Director
• Funeral Planning: Coordinate and oversee all aspects of funeral services, including ceremonies, viewings, and burials/cremations.
• Family Support: Provide compassionate guidance to families, assisting with service arrangements and handling administrative tasks such as death certificates and legal documentation.
• Regulatory Compliance: Ensure adherence to state and federal regulations, including health and safety standards.
• Staff Management: Supervise and train funeral home staff, ensuring high standards of professionalism and service.
• Budget & Operations: Manage the funeral home's budget, expenses, and day-to-day operations, ensuring financial sustainability.
• Community Engagement: Foster relationships with community organizations, clergy, and vendors to support funeral home services.
JM Family Enterprises 22 years District Manager
• Sales & Performance: Set and monitor sales targets, driving strategies to achieve district goals.
• Operational Oversight: Ensure dealership compliance with Toyota standards; implement process improvements.
• Customer Relations: Manage customer satisfaction, handle escalations, and maintain high-quality service.
• Financial Management: Oversee budgeting, profitability, and inventory management across dealerships.
• Market Strategy: Conduct market analysis and develop district-level growth strategies.
• Communication: Liaise between corporate and dealerships, providing regular performance reports.
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Contact this candidate