Information Technology Network Security
Resume:
SYED
JAWAD ALI
**************@*****.***
Chicago, IL 60714
Bold Profile
Motivated by a desire to thrive in a dynamic and high-achieving environment, seeking a job opportunity that brings personal satisfaction and allows for continuous self-development and growth within the Information Technology field. With a strong sense of organization, attention to detail, and a proactive approach, possesses the ability to effectively strategize and prioritize tasks, enabling successful management of multiple responsibilities. Additionally, expertise in network security adds value to skill set, making a versatile professional capable of contributing in various capacities.
PROFESSIONAL SUMMARY
SKILLS
Ability of strategic thinking and
planning.
•
Strong organization, managing,
coordinating, and follow up
skills.
•
Ability to work under time and
accuracy pressure.
•
• Hardworking and determined.
• Great desire to learn.
Trine University
Detroit, MI
Masters: Information systems
Vif college of engineering and
Technology
Hyderabad • 01/2013
B TECH: IT
Affiliated to Jawaharlal
Technological University
EDUCATION
FutureTEC system - Data Center Engineer
Kuwait • 10/2018 - 08/2023
Dell Technologies - Desktop Engineer
India • 08/2018 - 02/2018
WORK HISTORY
• Deploy/Migrate Virtual machines in the cloud
Configure backups for all critical workloads in cloud with retention as required by the business
•
Configure jump box server and batian to seamlessly access virtual workload
•
• Managing and deploying Azure solutions
• Troubleshooting and resolving Azure services-related issues
• Configuring Azure services to meet the needs of the organization
• Designing and managing swap space in the cloud environment
• Maintaining azure profiles and subscriptions
• Setting up private and public cloud environments
• Balancing and deploying workloads
• Managing the cloud data storage
• Establishing a secure cloud environment
• Ensuring proper availability of the services
Installation & configuration of a company's computer hardware operating systems and applications
•
• Maintenance and monitoring of computer networks and systems
• Logging the queries (Technical Service Request) of customers Analysis of call logs to discover any underlying issues with Computers running on Microsoft Windows Operating System
•
Diagnosing and solving hardware or software faults Remotely and Onsite by sending a Technician in case of Hardware Issues
•
• Testing and evaluating new technology
Performing electrical safety checks on the company's computer equipment
•
Responding to callouts in a timely fashion in accordance with the SLA defined as per the Severity of the Service Request
•
Following instructions from Oracle Knowledge Base Tools either written or in diagram form, to set up a system or fix a fault
•
Cognizant Technology Solutions - Technical Process Executive India • 01/2016 - 06/2016
Serco Global Services - Technical Analyst
India • 04/2014 - 01/2016
Configuring Microsoft Outlook (Client) for local and Internet e-mails
(Pop3, IMAP Etc.)
•
Antivirus: Installation, configuration & scheduling of Antivirus software on client PC's
•
• Implemented and Configured MacAfee Live Safe
• Implemented and configured KASPERSKY ENDPOINT Security Install and configure computer hardware operating systems and applications
•
• Monitor and maintain computer systems and networks Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
•
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
•
• Replace parts as required
Provide support, including procedural documentation and relevant reports
•
Follow diagrams and written instructions to repair a fault or set up a system
•
• Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
•
• Respond within agreed time limits to call-outs
Work continuously on a task until completion (or referral to third parties, if appropriate)
•
• Prioritise and manage many open cases at one time
• Hardware installations
• Hardware maintenance and support
• Cable installation, testing and patching
• Spare part management and communication with vendors
• Ticket handling (Incidents and Service Requests)
• Administration of Windows systems
• Administration/configuration of various applications
• Reporting and review of procedures
• Configuration management
• Preventive maintenance
• MS Office Products
Cloud Computing, Cloud Computing provides convenient on-demand network access to a shared pool of configurable computing resources that can be rapidly deployed with great efficiency and minimal management overhead. By outsourcing the workloads into the cloud, customers could enjoy the literally unlimited computing resources in a pay-per-use manner., GUI-Developer, 03/01/13 - 04/30/13 PROJECT
TECHNICALQUALIFICATIONS
• CCNA (Trained)
• MCSE (Trained)
• VMware VCP (Trained)
• SAP Business Intelligence (Trained)
• Microsoft Exchange server 2013,2016 and 2019.
• Veritas NetBackup VSE and VSE + Certified
• Veritas Backup Exec VSE and VSE + Certified
• Veritas Enterprise Vault VSE and VSE + Certified
• Nutanix NCSR L1, NCSR L2, NCSR L3 Certified
• Nutanix Certified Professional (NCP MCI-5.15)
• CompTIA A+ Certified
• CompTIA Security + Trained
• Veeam Backup Solution Certified
• MS Office 365 Cloud
• Network Security Blue Team(Trained)
• Microsoft Security Operations Analyst(Trained)
• Splunk SIEM (Trained)
PERSONAL INFORMATION
• Date of Birth: 09/18/XX
• Gender: Male
• Nationality: Indian
• Marital Status: Single
• Visa Status: F1 on CPT
A team player with strong interpersonal skills, result oriented outlook, strong Convincing and presentation skills with lot of perseverance to attain the set goals.
PERSONALTRAIT
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