Customer Service Representative

Jacinta Marie Deveaux

*** ********** ********

Charlottetown, PE C1A 8P1

902(916-7163)

Email: *********@*****.***

Client-focused Customer Service Representative with 20+ years' experience building loyal client relationships and heightening client engagement. Down to earth associate, adept at assessing and providing a personalized customer service experience to clients to ensure optimum satisfaction. Great ability interact with customers Work Experience

2024 Stokes Inc Charlottetown,PE

Customer service

Problem solving skills

Cash, debit, deposit skill

Key holder

Effective communication skills

Empathy and patience

Product knowledge

Friendly and outgoing

2024 Fisherman's Wharf Rustico, PE

Customer service

Great at building relationships with customers

Greet and accommodate customers

Attentive/patience

Ability to communicate and listen to customers needs

Debit/cash management

2022 – 2023 Princess Auto Charlottetown, PE

Customer service

Greeting customers: Welcoming customers and making them feel comfortable

Answering questions: Responding to customer questions about products and company activities

Helping customers: Guiding customers through the products helping them make buying decisions, and servicing existing customers

Providing recommendations: Offering recommendations based on my product knowledge

Managing inventory: Ensuring the right products are available at the right time

Maintaining the sales floor: Keeping the store clean and tidy, and arranging displays

Participating in promotional events: Taking part in store promotional events Keeping records:

Keeping up-to-date records on products sold and total daily sales Page 2

Education

1999 – 2001 Holland College Souris, PE

Business administration

1978 Souris High School Souris, PE

Grade 12 Diploma

References upon request

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