Customer Service Entry-Level
Resume:
CHRYSTAL EASLING
Olean, NY *****
607-***-**** - ******************@*****.***
PROFESSIONAL SUMMARY
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. SKILLS
Commercial Equipment Operations
Buffing and Waxing
Critical Thinking
Interior and Exterior Cleaning
Inventory Restocking
Company Quality Standards
Chemical Handling
Exceptional Time Management
Bloodborne Pathogen Knowledge
Hand Trucks
Customer Service
Health and Safety Compliance
WORK HISTORY
12/2019 to 07/2021 Cleaning Technician
ACS Facility Services – Hornell, NY
Night Cleaning Crew for Prattsburgh Central School. Removed trash, debris and other waste materials from premises. Worked alongside other cleaners to complete jobs in classrooms, cafeteria, offices, restrooms, and other common areas.
Used time management and efficient cleaning methods to meet deadlines. Essential employee during COVID-19. Used effective cleaning methods to ensure safety and cleanliness for students and staff.
08/2015 to 01/2019 City Mail Carrier
United States Postal Service, USPS – Bath, NY
Loaded and secured items in trucks to avoid damage to parcels during delivery. Monitored weather conditions regularly to adjust delivery routes accordingly. Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Communicated customer complaints, requests, and feedback to Post Master. Gained strong customer service skills and relationships while working directly with people in the community.
06/2013 to 12/2014 Housekeeper/ Executive Housekeeper Microtell Inn And Suites – Bath, NY
Changed bedding, dusted, vacuumed, scrubbed bathroom counter, sinks, showers, and toilet.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Restored and restocked hotel rooms to be ready and cleanly for new guests. Sorted, laundered and put away various laundry items. 05/2007 to 08/2012 Packing Line Inspector
World Kitchen LLC – Corning, NY
Worked effectively in fast-paced environments
Inspected product off the production line and packaged correctly in a timely and efficient manner
Promoted to Ware Handler, responsible for loading product into boxes from the production line and supply line workers with new packing materials. Promoted to Quality Control. Responsible for testing product in a lab for safety inspections
Promoted to Melting Apprenticeship. Worked under extreme hot conditions Learned the melting process of the product before it turned into it's solid form. 03/2006 to 05/2007 Front Desk Associate/ Housekeeper Hampton Inn And Suites – Painted Post, NY
Greeted visitors and customers upon arrival, offered assistance, and answered telephone calls to schedule guest reservations.
Offered exceptional customer service.
Asked customers questions to meet special requests. Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities. Filled in to clean rooms when needed.
EDUCATION
Criminal Justice
Corning Community College - Corning, NY
Completed some credits in this degree
06/2001 Regents Diploma : Business
Bradford Central School - Bradford, NY
Member of National Honors Society
Elected to Student Council President
Received Elmira College Key Award
Member of Academic Allstars
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