Customer Service Data Entry

Tylisha Hunter

**** ****** ** * / 513-***-****/ *****************@*****.***

Summary

Certified Microsoft Office Specialist (MOS) with 2 years of customer service experience working with a fast-paced company that required strong attention to detail, organization, and problem-solving skills. Affluent in communication and Microsoft Office software products. Interested in a company that will help me build upon my current knowledge and skills, while providing opportunities for further growth and development. Certifications and Key Strengths

MOS Specialist

Adaptability

Leadership

Written & Verbal

Customer service

Critical thinking

Data entry

Computer proficiency

Research skills

Professional Experience

Job Title

Liberty Tax / Cincinnati, Ohio / (03/2023– 06/2023)

• Helping and directing casino guests to specific sections of the casino

• Answering phone calls and scheduling reservations

• Promoting daily events and concerts

Job Title

Cincinnati Home Pro / Cincinnati, Ohio / (01/2023– 03/2023)

• Talking to customers around Home Depot to answer a survey

• Trying to get local customers to sign up

• Promoting daily events and concer

Job Title

Hard Rock Casino / Cincinnati, Ohio / (02/2022 – 05/2022)

Helping and directing casino guests to specific sections of the casino

Answering phone calls and scheduling reservations

Promoting daily events and concerts

Job Title

Brightcare Home Health Care / Cincinnati, Ohio / (06/2021 – 01/2022)

Assisting clients with everyday tasks

Bathe, feed and exercise the clients in need

Provide quality time or advice for the clients in need Job Title

Riverside Payments / Cincinnati, Ohio / (12/2020 – 06/2021)

Booked appointments for travel representatives

Answer questions from concerned clients about the product

Solved credit card problems for local businesses Education

Cincinnati Job Corps – Cincinnati, OH (09/2021 – 05/2022) Certification: Office Administration/Microsoft Office Western Hills High School – Cincinnati, OH (08/2017 – 05/2018) Degree: High school diploma

GPA: 3.0

Gamble Montessori – Cincinnati, OH (08/2016 – 04/2017) GPA: 3.1

School Activities/Clubs: Varsity basketball

IT Taft High School Cincinnati, OH (08/2014 – 05/2016) GPA: 3.6

School Activities/Clubs: Varsity basketball, Varsity softball, Varsity volleyball, JV track

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