Nursing Assistant Certified
Resume:
Alicia Adkinson
Unadilla, GA *****
*******************@***********.***
Professional Summary
Reliable, patient focused professional who delivers skilled, high quality care in accordance with established policies and procedures. Maintains effective relationships and communication with patients, families, management and staff. Understands and abides by HIPAA regulations and maintains patient confidentiality.
• Work history includes 15+years of cross-functional healthcare industry experience.
• State of Georgia Certified Nurse Aide (CNA), #CN0000033287.
• Microsoft Words, Excel, PowerPoint, and Outlook.
• CPR and First Aid certified.
(CMA), #CN0000033287
KEY QUALIFICATIONS
Medical Administrative Assistant * Medical Terminology * Patient Processing Release of Information * Medical Billing * Medical Records Management * Patient Registration Introduction to ICD-10-CM Coding * HIPAA Compliance * Anatomy & Physiology Electronic Health Records (EHR) * Electronic Medical Records (EMR) * Greenway Prime Suite EHR Computer Information Systems * Medical Transcription * Office Accounting Principles of Management * Medical Laws & Ethics
Pathophysiology for Medical Office * MS Office / MS Word Covid-19 testing
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
All Staff Health Services, Inc.-Atlanta, GA
February 2021 to Present
Work in different long term facilities and hospitals helping patients with ADLs CNA - Certified Nursing Assistant
Matrix Medical Network-Arizona
May 2020 to Present
• Register patient for covid testing, test the patient for covid, and enter the test and personal information in computer through AdvancedMD
• Worked in a Different states
• Aided in lifting patients when necessary
• Assisted 15 elderly patients daily
• Took vital signs regularly
• Recorded patient care
• Provided for patients' physical and emotional needs
• Cleaned rooms, bathrooms, floors and linens
• Assisted patients with daily routines: feeding, bathing, dressing, grooming, walking, exercising and ROM exercises
• Gave patients their medication
• Coordinated activities for patients
• Assisted with wound care
CNA - Certified Nursing Assistant
Cordele Health and Rehab-Cordele, GA
February 2023 to January 2025
CNA
CareMaster Medical Services-Griffin, GA
March 2017 to January 2023
Took care of hospice patients in the comfort of their homes and also in different facilities. CSR - Customer Service Representative
Focus of Georgia-Atlanta, GA
October 2020 to February 2022
data entry, answer phones, schedule for testing and vaccines, test the patients,
• Performed data entry for customer information and orders
• Managed client records
• Set up client appointments
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers and clients
• Resolved customer information and complaints
• Responsible for tracking and maintaining inventory
• Responsible for cashier duties
• Handled online orders and credit card transactions COVID-19 Screener
Focus of Georgia
October 2020 to May 2021
CNA - Certified Nursing Assistant
Assist Healthcare Staffing-Atlanta, GA
July 2017 to September 2020
1.
Scanner/Packer
Amazon Wearhouse-Macon, GA
August 2019 to January 2020
Scanner
* Performed clerical functions such as scanning all documents with due diligence.
* Retrieved and maintained company records, and uploaded documents into databases.
* Audited and verified customer balances and long over-dues. Production Worker
Tyson Foods Incorporated-Vienna, GA
March 2016 to March 2019
Packed meat in trays in thigh cut up.
CNA - Certified Nursing Assistant
Summerhill-Perry, GA
February 2014 to September 2018
Help patients in verdant west with personal care
Sanitation Worker
Tyson Foods Incorporated-Vienna, GA
February 2014 to October 2016
Sanitized machines
CNA - Certified Nursing Assistant
ResCare-Cordele, GA
April 2014 to June 2016
Help patients in their homes with personal care
Cashier and Customer Service
Gas N Go-Pinehurst, GA
January 2014 to June 2016
Worked register, help customers with orders, took money, stocked products, did inventory, etc. Certified Nurse Aide (CNA)
Southcare Medical & Homecare-Vienna, GA
July 2012 to September 2015
* Provide companionship and personal care.
* Assist with activities of daily living; personal hygiene, mobility, and feeding.
* Handle light cleaning duties and prepare meals when requested.
* Keep accurate records of patient condition and activities. CNA - Certified Nursing Assistant
HomeNurses Inc-Griffin, GA
August 2013 to June 2015
Help clients in their homes with personal care
Customer service Representative
L&L Contracting Inc-Vienna, GA
January 2012 to December 2014
* Polite individual who recognized the role as service provider and maintained the utmost professionalism
* Resolved complaints and maintained current customer records by updating information.
* Effectively communicated all information with customer. Education
Associate of Science degree in Health Sciences
Ultimate Medical Academy - Tampa, FL
September 2015 to March 2017
Skills
• CNA
• Certified Nursing Assistant
• Cna Certified
• HHA
• Home Health
• Microsoft Office
• Microsoft Word
• Microsoft Powerpoint
• Patient Care
• Patient Service Experience
• Greenpoint
• ICD-10
• Medical Terminology
• CPT Coding
• Medical Office Experience
• Medical Billing
• Records Management
• Medical Scheduling
• Anatomy Knowledge
• Warehouse experience
• Insurance Verification
• Vital Signs
• HIPAA
• ICD-9
• Physiology Knowledge
• Medical Records
• Transcription
• Accounting
• Nursing
• Medical Coding
• EMR Systems
• ICD Coding
• Triage
• Filing
• Upselling
• Windows
• Medicare
• Medical Receptionist
• Computer Operation
• Phone Etiquette
• Laboratory Experience
• eClinicalWorks
• Driving
• Workers' compensation
• Quality Assurance
• Computer Skills
• Epic
• Customer service
• Resident's rights
• Data collection
• Typing
• Pharmaceutical sales
• Infection control
• Leadership
• Documentation review
• Analysis skills
• Senior care
• Customer support
• Restaurant experience
• Data entry
• Computer literacy
• Administrative experience
• English
• Nursing
• MDS
• Clinical laboratory experience
• Sales
• Cashiering
• Hospital experience
• Merchandising
• Negotiation
• Retail sales
• Care plans
• Multi-line phone systems
• Catheter care
• B2B sales
• Clerical Experience
• Experience Administering Injections
• Manufacturing
• Food service
• ERP systems
• Sage
• Microsoft Access
• Memory care
• Hospitality
• iOS
• Guest services
• EMR systems
• Vital signs
• Documentation review
• Medical terminology
• ICU experience
• Epic
• Medical coding
• Customer service
• ICD-10
• Childcare
• Guest services
• ICD coding
• Clerical experience
• Typing
• Data collection
• HIPAA
• Quality assurance
• Heavy lifting
• Windows
• Restaurant experience
• Sales
• Hospitality
• Anatomy knowledge
• Mobile devices
• Microsoft Access
• Hospital experience
• Medical records
• ICD-9
• Cash register
• Leadership
• Records management
• Retail sales
• Merchandising
• Budgeting
• Cash handling
• Hotel experience
• Driving
• Hospice care
• Nursing
• ERP systems
• Care plans
• Home health
• Patient care
• Acute care
• Caregiving
• Ventilator
• Medical documentation
• Medication administration
• Document management systems
• Communication skills
• Experience administering injections
• Front desk
• Long term care
• English
• Microsoft Office
• Physiology knowledge
• Older adults
• Senior care
• Computer skills
• Geriatrics
• Cooking
• Home care
• Assisted living
• ADLs
• Meal preparation
• Hoyer lift
• Working with people with developmental disabilities
• Behavioral health
• Corrections experience
• Experience with children
• Outdoor work
• Mobile applications
• Social work
• Cleaning
• First aid
Certifications and Licenses
CNA
August 2001 to May 2025
Certified Medical Assistant
BLS Certification
April 2023 to April 2025
Driver's License
December 2016 to December 2024
LPN
CPR Certification
February 2023 to February 2025
AED Certification
February 2023 to February 2025
First Aid Certification
NRCMA
ACLS Certification
Non-CDL Class C
December 2016 to December 2024
Assessments
Filing & organization — Proficient
September 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Home health aide skills — Proficient
July 2020
Providing care to patients in a home setting
Full results: Proficient
Outside sales — Proficient
February 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Call center customer service — Proficient
June 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
May 2020
Identifying and resolving common customer issues
Full results: Proficient
Nursing assistant skills — Proficient
April 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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