FREDRICK ORIENY
Acworth, GA ****2
****@*******.***
Objective: Systems Engineer/ Technical Support position on Microsoft products; Hardware and Network support on multi-platform environments. SUMMARY OF QUALIFICATIONS
• Over 15 years Technical experience on Severs, PC’s and LAN deployments.
• Skilled in RAID configurations.
• Good working knowledge of SAN solutions with RAID arrays and DLT Libraries.
• Strong background on Hardware and Software troubleshooting.
• Resourceful in Supervision, team building, project management and client relationship management.
• High-energy work ethic, quick thinking and decision-making. PROFESSIONAL ACCOMPLISHMENTS
System Administrator 2014 to Present, BALL Corporation, ROME GA
• System Administration with Active Directory
• Desktop, Laptop, Thin-Client and Server Support with VMware/VCenter
• SCCM software deployment. Applications and O365 remote installs.
• Network monitoring with Cisco Prime.
• Ticket management with Service-Now.
• In charge of all IT procurement and deployment with DELL Premier account.
• Local PC deployment and remote with WIN PE imaging.
• Mobile cell phone deployment to users with MobileIron, OKTA and VPN tunnel.
• Digital signage deployment to production floor and selected areas with FourWinds.
• Monthly Server patching.
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FRED ORIENY
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IS/IT International Field Specialist, February 2012 to 2014, Land O’Lakes, Shoreview, MN
• System Administrator to Google Apps, Skype Manager and Yahoo Small BIZ for 400 users.
• Provide remote support to International Field offices via VPN, teamviewer, GoToMeeting, GoToAssit and 40% travel.
• Supports AMS (Contract and Compliance) Application.
• SharePoint 2010 support to remote users
• System Administration to IMPACTS (Oracle CRM), Cognos, and CostPoint.
• IT consultant for all field Hardware procurements. Field Engineer 2006 to 2012, Insight Technologies (SUPERVALU), Eden Prairie, MN
• Tier III Desktop Support on HP, Dell Thin Clients, laptops, Desktops and Servers.
• Wireless Protocol setups, VPN, Citrix and VDI support.
• Blackberry support both Sprint and AT&T through the BES Server
• Network Printer support and biweekly Server rotation support.
• Customized imaging process using Ghost and Win PE.
• Remote support using SCCM, RAdmin remoting tools with HP OpenView ticketing system supporting Windows 7 Enterprise both x32 an x64, Office 2010, Thin Clients on Blade Servers, Oracle client, Lotus Notes and many more.
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Technical Lead 2003-2006 COMPUTER RENAISSANCE, Maple Grove, MN
• Offered tailor made solutions to customers and interpersonal support on different Hardware brands as outsourced and in-house support Technician.
• In charge of Small Business customers contracts. Annual and short term PC maintenance, Virus inoculation and backups.
• Resolved a Windows 2000 Network communication problem at the
“American Indian Center” by re-configuring the user PC’s installed with Windows 2000 Home Edition to Windows 2000 Professional. Tuned the Compaq Proliant Server by adding a hot plug drive cage and implementing RAID 5, installed a 40/70 DLT Tape drive and an additional external storage SCSI storage unit.
Systems Engineer 1997-2003 FINTECH INTERNATIONAL, Nairobi, Kenya
• Implemented and tested a storage area Network configuration at BAT
(British American Tobacco) that supported over 200 users across the network.
• Configured High-end 8-way Intel Servers with Hardware RAID 5, 0+1, Mirroring and Duplexing with the latest technologies for various clients during sales promotions.
• Supervised five junior members in deployment of 100 PC’s from a distribution Server over the Network. Installed DAT/DLT tape drives, anti- virus inoculations and hardware optimizations with insight manager.
• Designed a backup storage Library with dual DLT backup capability across a fiber optic attachment. Installed Array box RA4100 for external redundancy providing fault tolerance.
• Deployed to various countries as an outsourced Engineer working on a SCO UNIX 5.0 Network. Implemented two 9000 series Compaq Racks and populated them with high-end rack mountable Servers. Installed a 3000VA rack mountable UPS together with the power-chute Software.
• Managed a Network installation of 100 Desktops and Laptops. Did a client specific customized installation of the Operating System and related applications. Created user accounts and Hardware profiles.
• Implemented an Inventory system for the new PC’s and in-house machines and at the same time monitored a TCP/IP Network, advised users on their Network storage capacities.
• Superior performance resulted in earning three promotions in less than four years.
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• Received prestigious Industry and Company awards “Engineer of the year”-- 2001, “Compaq Accredited Systems Engineer”--1999, “Best service team 1998
• Participated in staff effectiveness program--- 1998 Related Skills
• DLI (Distributed Listed Installer-Siemons Cabling)
• ACT (Accredited Compaq Technician)
• ASE (Accredited Compaq Systems Engineer)
• ASE Pro (Accredited Compaq Systems Engineer Professional)
• MCP (Microsoft Certified Professional)
• A+ CompTIA
• Network+
• Server+ CompTIA
• SANS and Cluster Configuration
• MCSA (Microsoft Certified Systems Administrator)
• MCDST (Microsoft Certified Desktop Support Technician)
• Microsoft SharePoint 2010
• HP ASP (Product Support Specialist)
• HP OpenView, Lotus Notes
• Video TelePresence
• Windows 7
EDUCATION
B.Sc. Computer Science Network Management, NATIONAL AMERICAN UNIVERSITY, Bloomington, MN.