Security Guard Sales Clerk

AALIYAH STEAN-TURNER

Chicago, Illinois ***** 224-***-**** *********@*****.*** WWW: Bold Profile A Security-focused and diligent Guard skilled at protecting personnel and premises. Also a multi- talented Sales Clerk focused on being productive and providing first-rate service to all customers. Diplomatic, personable, and adept at managing stressful situations. Seeking to obtain more knowledge and pursue a career.

Sales

Product Knowledge

Safety and Security

Store Merchandising

Bagging Knowledge

CPR Proficiency

Accurate Money Handling

Interpersonal Communication Skills

Responding to Emergencies

Cash Register Operation

Problem Solving Strength

Public Interaction

People Skills

Emergency Protocol

Emotional Control

Surveillance and Patrolling

Unarmed Security Guard, 04/2022 - Current

Allied Universal – Chicago, Illinois

Verified each individual's right to enter restricted areas and denied access to unauthorized persons Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV Updated shift logs and produced daily reports to document security activities and specific incidents

Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints Completed full building and grounds patrols every Timeframe to spot and investigate concerns. Assisted visitors and customers to provide directions, answer questions and meet requests. Utilized strong communication skills when interacting with diverse clientele, ensuring clear understanding of their needs and expectations during the check-in process. Maintained a clean, professional appearance of the check-in area to create a welcoming environment for all guests.

Professional Summary

Skills

Work History

Assisted in training new staff on proper check-in procedures, resulting in consistent high-quality service.

Floor Associate, 10/2018 - 01/2019

Hy-Vee Drugstore – Mount Pleasant, Iowa

Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions

Greeted customers and helped locate merchandise and suggested suitable options Checked pricing, scanned items, applied discounts and printed receipts to ring up customers Kept track of inventory data via spreadsheet

Balanced and organized cash register by handling cash, counting change and storing coupons. Sales Clerk, 07/2021 - 03/2022

Forman Mills – Chicago, Illinois

Readied items for sales floor stocking by affixing tags and preparing shelf labels, adding promotions and discount changes as advised

Inspected floor displays, noted missing items and immediately replenished merchandise Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales Used consultative sales approach to understand customer needs and recommend relevant offerings Supported loss prevention goals by monitoring shopper behavior Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.

High School Diploma: 01/2020

Carl Schurz High School - Chicago, Illinois

PERC Card

Education

Certifications

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