Customer Service Restaurant Manager
Resume:
Jessica Soto
Avon Park, FL *****
***************@*****.***
Professional Summary
Hardworking and experienced restaurant manager with 20 years of experience in customer service, team management, and sales. Proven skills in managing restaurants, including cash handling, bartending, and accounting. Skilled in supervising and leading teams to achieve high levels of customer satisfaction and sales growth. I also have skills and management in sales and retail for about 15 years Authorized to work in the US for any employer
Work Experience
Assistant manager
Rack Room Shoes/Off Broadway Shoe Warehouse-Florida City, FL January 2022 to April 2024
Relocating
• Assisted in the management of daily operations, ensuring smooth and efficient workflow Annalicia's cleaning service
Personal Business Owner-Sebring, FL
October 2018 to March 2022
General cleaning deep cleaning office cleaning house cleaning which means sells estimates accounting Subway Sandwich Artist/Cashier
Subways-Sebring, FL
January 2019 to September 2021
Sandwich artistry worked at a restaurant
Manager
Bigs Garage bar-Sebring, FL
July 2010 to December 2018
1. Bar manager
• Developed and implemented strategies to improve productivity and streamline processes Education
Miami Community College in Accounting
Norland Senior High - Miami, FL
January 2000 to July 2001
Skills
• Restaurant experience (10+ years)
• Team Management (10+ years)
• Cash handling (10+ years)
• Bartending (10+ years)
• Accounting (10+ years)
• Cash register
• I've been in the customer service for 20 years (10+ years)
• Supervising experience (10+ years)
• Office Management
• Management and accounting
• Leadership (10+ years)
• POS
• Customer service (10+ years)
• Sales (10+ years)
• Management (10+ years)
• Retail sales (10+ years)
• Marketing
• Purchasing
Assessments
Food service: Customer situations — Proficient
August 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Sales skills — Completed
August 2024
Influencing and negotiating with customers
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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