Scrum Master Continuous Improvement

Franck T Vincent, SAFe SSM, CSM,

Safe Scrum Master and Agile Practice

202-***-**** **************@*****.*** Washington, DC Linkedin Dedicated Scrum Master of 5+ years with a passion for driving Agile methodologies and fostering high-performing teams. Possesses a keen understanding of Scrum principles and a track record of facilitating effective ceremonies and collaboration, excelling in ensuring projects are delivered with efficiency and quality. Adept at removing impediments, promoting transparency, and championing continuous improvement, while also serving as a mentor and coach to team members. Committed to enhancing productivity and delivering value, brings a results-oriented approach to every project, making an invaluable asset to any organization seeking Agile or SAFe excellence. AREAS OF EXPERTISE

Agile Methodologies Change Management Team Leadership Agile Scrum Risk Management SAFe Methodologies Project Management Product Management Interpersonal Skills Stakeholder Management Business Process Mapping Retention Negotiation Cross-Functional Collaboration System Implementation Strategic Planning Organizational Leadership Presentation Facilitation People Management SAFe 6.0 JIRA DevOps Confluence Atlassian Kanban Microsoft Office Suite Google Suite Scrum Software Development AWS User Stories Release Management Servant Leader PI Planning Requirements Documentation Lean Agile XP iOS Android Delivery Lead PROFESSIONAL EXPERIENCE

Agile Scrum Master II January 2021 - Present

Amazon

● Enforced Agile principles to the Maryland health and safety department which increased team velocity by 30% and reduced cycle time by 17%.

Facilitated Scrum Ceremonies (i.e Daily Stand Up, Sprint Reviews, Retrospectives, Backlog Refinement, and System Demos)

● Facilitated agile training seminars for nearly 25+ employees.

● Aided in the transition from waterfall to agile methodologies, improving our ability to meet project deadlines by 60% and reduce project costs by 13%.

● Provided architectural design to streamline new health and safety software across the DC Metro region.

● Collaborate across three cross-functional teams to generate learning improvement strategies by identifying occupational gaps, and executing corrective actions accordingly.

● Built and executed productivity plans through forecast reviews based on team capacity, complexity of work items, and production support to maximize productivity and reduce quarterly labor costs.

● Compile and present station leadership data (A3) and collaborate with senior leaders to synthesize action plans/schedules to remediate findings.

● Assess the Scrum Team's Agile Maturity and coach/guide the team to reach a higher maturity level.

● Removed team impediments on a daily basis to allow the team to deliver sprint goals and deliverables.

● Used tools such as Agile Rally to manage Product Backlog Items and provide Sprint metrics such as Velocity Charts, Burndown and Burn Up Charts.

Scrum Master I October 2021 - October 2022

Amazon

●Proficiently facilitated Scrum ceremonies, including sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives, ensuring efficient and effective Agile processes, resulting in a 16% improvement in project delivery timelines.

● Led Scrum Ceremonies (i.e., Sprint Planning Sessions, Demo Review, Retrospective, and Daily Stand Up), resulting in a 20% increase in team productivity and a 15% reduction in meeting times.

● Collaborated with the Product Owner to prioritize and groom backlog, leading to a 25% increase in backlog items being ready for development.

● Worked with cross-functional teams to negotiate technical dependencies and craft timelines and plans for integrated product releases, achieving a 30% reduction in release cycle times.

● Assisted team members in creating user stories using wireframes and existing requirements, resulting in a 40% improvement in story clarity and acceptance rates.

● Used tools such as JIRA & Confluence to manage & analyze Agile data & metrics, leading to a 35% increase in data-driven decision-making and a 20% improvement in sprint planning accuracy.

● Facilitated discussions with the Development Team to finalize “Acceptance Criteria, Definition of Done, and Definition of Ready," resulting in a 25% reduction in rework and a 15% increase in feature acceptance rates.

● Managed both large and small-scale teams on task prioritization, while focusing on built-in quality, business-focused decision-making, collaboration, and continuous development using agile principles, leading to a 20% improvement in overall team performance and a 10% increase in customer satisfaction. Software Tester Lead/Scrum Master May 2019 - October 2020 Mawou,llc

● Led a team of QA engineers to ensure high-quality software delivery for major client projects.

● Developed and implemented comprehensive test strategies, resulting in a 20% reduction in post-release defects.

● Collaborated closely with cross-functional teams to identify, prioritize, and resolve critical issues in a timely manner.

● Designed and executed complex test scenarios, including performance, scalability, and compatibility testing.

● Mentored junior QA engineers, providing guidance on best practices and promoting professional development.

CERTIFICATIONS

Certified Scrum Master

Scrum Alliance

SAFe 6.0 SSM

Scaled Agile

Software Quality Assurance

Scaled Agile

EDUCATION

Master’s of Of Business Administration, Uo People

Bachelors of Business Administration, University of the District of Columbia LANGUAGES

English - French - Spanish

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