Customer Service High School

Francesca Rodriguez

Odenton, MD *****

**********@*****.***

+1-571-***-****

Willing to relocate: Anywhere

Work Experience

Server

Brio Tuscan Grille-Fairfax, VA

September 2024 to Present

• Greet guests and provide an authentic dining experience with a focus on Italian cuisine.

• Present and explain menu options, highlighting daily specials, and answering any questions about ingredients or dietary preferences.

• Suggest wine pairings and other beverages to complement meals.

• Take accurate orders, coordinate with kitchen staff, and ensure timely service.

• Monitor tables for needs, refilling drinks, and clearing dishes as necessary.

• Handle payments and process transactions efficiently.

• Maintain a clean, welcoming atmosphere and uphold restaurant standards of service. Server/MOD

Crafthouse-Reston, VA

December 2023 to July 2024

• Provided excellent customer service and ensured guest satisfaction.Managed daily operations, including staff scheduling and inventory control.Handled cash management, reconciled daily sales, and ensured compliance with health and safety standards.Trained and supervised staff, fostering a collaborative and efficient work environment.

Education

High school diploma or GED

South Lakes High School

August 2019 to May 2022

Skills

• Restaurant experience

• Customer service

• Food handling

• Leadership

• Food service

• Time management

• Serving Experience (2 years)

• Serving

• Restaurant management

• Busser

• Food industry

• Restaurant Experience (3 years)

• POS (2 years)

• Customer Service (3 years)

• Organizational skills

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