Customer Service Team Members
Resume:
DEONTE CARROLL
FORK LIFT / MANUFACTURING
PROFESSIONAL SUMMARY
CONTACT
WORK EXPERIENCE
Results-driven professional with extensive experience in warehouse operations, inventory management, and customer service. Skilled in operating forklifts, ensuring workplace safety, and delivering exceptional service in fast-paced environments. Adept at training team members, maintaining compliance with company policies, and handling complex tasks with accuracy and efficiency. Committed to contributing to organizational success through dedication, attention to detail, and a proactive work ethic.
*******@*****.***
SUMTER, SC
Compounder - EMS Chemie – Sumter, SC July 2024 – Present Operate forklifts to efficiently pack and import raw materials into designated areas. Accurately measure, mix, and blend chemicals and materials to create high-quality compounds according to precise specifications.
Conduct routine inspections of equipment to ensure safety and operational efficiency. Maintain clean and organized workspaces in compliance with company and regulatory safety standards. Monitor production processes to identify and resolve any inconsistencies or issues in a timely manner. Document daily production activities, material usage, and quality control checks. Collaborate with team members to meet production targets and deadlines effectively. Assist in troubleshooting and resolving machinery malfunctions to minimize downtime. Stocker -West Marine – Rock Hill, SC November 2023 – February 2024 Efficiently stocked and replenished boat parts and marine supplies in designated areas within the warehouse.
Inspected incoming shipments to ensure accuracy and quality, reporting any discrepancies or damaged goods to the supervisor.
Maintained an organized inventory system to improve accessibility and streamline the order-picking process.
Collaborated with team members to process deliveries and load/unload shipments promptly. Operated pallet jacks and other warehouse equipment to transport items safely and efficiently. Assisted in maintaining a clean and hazard-free warehouse environment in accordance with safety guidelines.
Conducted regular inventory counts and updated records to ensure accurate stock levels. Supported sales teams by ensuring high-demand items were consistently available and properly displayed.
Demonstrated strong time-management skills to meet stocking deadlines during peak seasons. PVT Slider - Ross Distribution Center – Rock Hill, SC October 2023 – November 2023 Operated a standard Electric Pallet Jack (EPJ) to efficiently transport, stock, and organize materials within the warehouse.
Prepared and loaded merchandise into boxes, ensuring accuracy and adherence to company packing standards.
Coordinated with team members to meet daily productivity goals for shipping and inventory replenishment.
Inspected products for quality assurance, identifying and reporting damaged or defective items for replacement.
Maintained a clean and organized work environment to ensure compliance with company safety policies. Followed established procedures to accurately label and track items during the shipping and stocking processes.
Adapted to fast-paced operations by prioritizing tasks and meeting tight deadlines during peak workload periods.
EDUCATION
LAKEWOOD HIGH SCHOOL, DIPLOMA 2021
SKILLS
Forklift Operation
Inventory Management
Customer Service
Point of Sale Systems
Safety Compliance
Cashier - Applebee's Grill + Bar – Sumter, SC November 2019 – March 2023 Operated the cash register to process customer payments via cash, debit, and credit cards accurately. Provided friendly and professional service by addressing customer inquiries and resolving payment issues. Assisted with daily financial reconciliations, ensuring all cash and card transactions balanced correctly. Supported coworkers during peak hours by multitasking between cashiering and assisting with table service. Maintained a clean and organized work area to uphold company standards for customer-facing operations. Cashier - Walmart Supercenter – Sumter, SC August 2022 – December 2022 Accurately processed various payment methods, including credit cards, checks, gift cards, and coupons, ensuring smooth transactions.
Quickly addressed and reported workplace safety concerns to management to prevent accidents or injuries. Provided training and mentorship to new team members, ensuring they adhered to company policies and procedures.
Delivered outstanding customer service by responding to inquiries, resolving issues, and offering personalized assistance.
Maintained inventory visibility by assisting with stocking, product returns, and checkout-area organization. Participated in seasonal sales and promotions, effectively handling increased customer volume. Recycler - Continental Tire – Sumter, SC June 2020 – August 2020 Operated forklifts to safely transport and organize tires and trash bails for recycling processes. Monitored recycling equipment and ensured proper handling and disposal of materials to meet environmental standards.
Conducted routine inspections of recycling machinery to identify and address potential maintenance issues. Maintained a clean and organized workspace to ensure compliance with workplace safety regulations. Collaborated with team members to streamline operations and increase daily material throughput. Supported company sustainability initiatives by adhering to established recycling procedures and minimizing waste.
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