Order processing, data entry, Zoho CRM, Sage 500 ERP
Resume:
Marcelly Guzman
******************@*****.***
Gardena, CA 90247
EXPERIENCE
Starbucks, Gardena, CA — Barista
September 2021 - June 2022
Made drinks quickly and efficiently
Used POS system to charge customers
Took drive-thru orders while simultaneously completing other duties
Enjoyed working as a team with fellow partners to maintain store Rock Mill Tile & Stone, Gardena, CA — Order Processor July 2019 - April 2020
Frequently corresponded with customers over email & phone
Used Sage ERP MAS to process orders
Made price sheets using Excel
Used Zoho CRM to manage client database
Gathered shipping quotes to find the most inexpensive option for customers
85 Degrees Bakery, Gardena, CA — Baker
November 2018 - June 2019
Decorated and separated bread within a designated time frame
Counted inventory daily
Practiced effective time management in order to get assigned tasks done by a given deadline
EDUCATION
Junipero Serra High School, Gardena, CA
September 2013 - June 2017
High School Diploma
SKILLS
Capable of learning
new and unfamiliar
software in a short
amount of time
Can adjust quickly to
new work
environments
Proficiency in
understanding and
communicating with
customers & team
members
Able to type 61 WPM
Bilingual - English &
Spanish
REFERENCES
Yeimy Yamasaki
Marketing Assistant/Graphic
Designer
Rock Mill Tile & Stone
*****@*************.***
Gabriel Peña
Special Events Manager
Gourmet Gourmet Catering
gabriel@gourmetgourmetcatering.c
om
Justin Taylor
General Manager
85 Degrees Bakery
*************@*************.***
Contact this candidate