Data Analyst Business Administration

Dung Anh Phan

**A Nguyen Trai, Thanh Xuan • Hanoi, 100000 • +849********

• ************@*****.*** • linkedin.com/in/dannyphan1909/ Education

Banking Academy of Vietnam Hanoi, Vietnam

Bachelor in Business Administration. GPA: 3.49 2020 - 2024 Leader of first prize team in ISBA Business Ethics Competition 4/2023 City University of Seattle Seattle, Washington

Bachelor of Science in Business Administration. GPA: 3.98 2023 - 2024 Participate in organizing the Vietnamese Lunar New Year Cultural Exchange Event. Projects

CoderSchool Data Analyst Fina Project Hanoi, Vietnam Tasks 6/2024

● Processed 550,000 gift retail invoices using SQLite3 (filtering data, creating tables, optimizing commands). Visualized data via PowerBI, presented insights on Canva.

● Detected customer churn trends and marketing gaps for seasonal products and products priced above $5, recommended customer group optimization.

● Rated as top 33% best Final Project, completed in 3 weeks. Banking Churn Analysis - Personal Project

Tasks 6/2024

● Searched and checked the dataset from Kaggle. Processed data of 10000 accounts using SQLite3 and created a summary table.

● Analyzed data via PowerBI, detected customer group 35-54 tend to leave the bank and loyal customers rarely use the service.

Projects:

https://onlineretailanhdungphan.my.canva.site/black-grey-minimalist-clean-creative-portfolio-presentation Technical Skills

Excel / SQL / PowerBI / Tableau / MS / Canva / Adobe Premiere Data Analysis / Data Visualization / Fundamental of AI / Business Administration Teamwork / Communication / Adaptive Learning / Fluent English Volunteer Activities

Student Volunteer Team - Banking Academy Hanoi Hanoi, Vietnam Collaborator 2020-2021

● Prepared gifts, organized art performances, MC for Mid-Autumn Festival and Christmas at charity houses.

● Distributed donated clothes to the homeless and sold "rescued" oranges and handmade products to raise funds for children in Central Vietnam.

Reference

Denny Dang - CityU of Seattle Consultant: • +1-425-***-**** • *****.****@*****.*** Thien Nam Dao Tran - CityU9 Class Monitor: • +84 (394) 623-502 • *********@*****.***

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