Front Desk Office

EDUCATION

Queens College of The City University of New York - Flushing, NY / Expected

in 05.2026

Bachelor of Arts: Sociology With A Minor in Psychology PROFESSIONAL

SUMMARY

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team and independent success and contribute to organizational growth.

SKILLS

Customer Service Time Management

Telephone Etiquette Team Collaboration

Scheduling Office Organization

Front Office Management Skilled in Excel, Word Doc Time Management

WORK HISTORY

Front Desk Office Assistant/Coordinator / Office Management - New York, NY / 12.2022 - 01.2024

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

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Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

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• Scheduled, coordinated and confirmed appointments and meetings. Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

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Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

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Barista / Starbucks - Queens, NY / 05.2021 - 12.2022 Maintained a clean and organized workspace for optimal productivity and safety.

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Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

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Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

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Contributed to a positive team environment through effective communication and collaboration with colleagues.

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• Cleaned counters, machines, utensils, and seating areas daily.

• Maintained regular and consistent attendance and punctuality. AVIANNA ORTIZ

*************@*****.*** 917-***-**** Queens, NY 11356 WWW: Bold Profile LANGUAGES

English

Native or Bilingual

ADDITIONAL

INFORMATION

Looking for full time work, something that is 9-5 or between the hours of 9am-8pm.

Contact this candidate