Bartender/ Server/ Host

OSHYN

HUNT

*********@*****.*** +1-713-***-****

Houston, TX 77043

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PROFESSIONAL SUMMARY

Customer-focused Head Bartender with experience in large-scale casual dining establishments, supporting well-attended events and bar operations. Expert POS system operator and inventory manager committed to upholding highest standards of customer service and safe food handling practices. Hardworking and passionate job seeker with strong organizational skills eager to secure bartender position. Ready to help team achieve company goals.

SKILLS

Staff Training and Supervision

Alcohol Safety Knowledge

Cash handling expertise

Attentive service

Taking inventory

POS System proficiency

Strong Communication Skills

Quality Control Standards

Customer Service

Suggestive Selling

Menu development

Sales Promotion

WORK HISTORY

Head Bartender AMF Bowling - Stafford, TX 06/2023 - Current Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory. Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.

Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.

Trained 6 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.

Streamlined bar operations by creating efficient systems for drink preparation, order taking, and payment processing.

Collaborated with management to create promotional events that drew in new customers and boosted revenue.

Assisted in hiring decisions, contributing to a strong team of skilled bartenders who consistently provided top-notch service.

Served high customer volumes during special events, nights, and weekends. Server/Cashier AMF Bowling Alley - Houston, TX 02/2022 - 06/2023 Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cultivated warm relationships with regular customers. Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Assisted in training new hires, providing guidance on restaurant standards and best practices.

Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Home Health Care Aide Your Choice Provider Services - Houston, TX 04/2021 - 06/2021 Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.

Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies. Increased overall client satisfaction levels by consistently providing high-quality care tailored to each individual''s preferences and requirements. Cashier/ Baker/ Grill Cook/ Food Prep Decorate Cakes 07/2019 - 09/2019 Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.

Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes. Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards. Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.

Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.

Transferred supplies and equipment between storage and work areas to support food preparation.

Receptionist Campbell Jones Cohen CPA's - Las Vegas, NV 07/2018 - 05/2019 Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Managed invoices, payments and deposits, maintaining accurate expenditure records. Reconciled bank statements and credit card accounts for accuracy and completeness. Assisted with payroll processing, including timesheet verification, benefit calculations, and distributing paychecks accurately and on time. Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.

Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.

Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.

Cashier/ Server Golden Corral - Rosenberg, TX 02/2016 - 06/2018 Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Carpenters Assistant Creative Concept Construction - Houston, TX 01/2016 - 05/2018 Cut materials according to specifications in preparation for installation. Assisted with movement of materials and equipment to job sites. Kept job site cleaned up properly and all debris disposed of in respective containers. Observed all OSHA and corporate safety regulations and procedures. Planned and executed work with proper tools and materials to maximize productivity. EDUCATION

College of Southern Nevada - Las Vegas, NV

No Degree

B F Terry High school

Diploma

CERTIFICATIONS

TABC Certified

Food Handlers Certified

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