Customer Service Be A

Malayah Mallette-Allen

**** *********** *, **** **********, MI 48322

248-***-****

**************@*******.***

Professional Summary

With some retail experience and tons of customer service experience, I would be a perfect addition to any team. I enjoy being a part of a team and being able to support my team. Every job that I have been at has appreciated having me there, and I would love to be a new addition to your team.

Skills

• Outgoing

• Social

• Punctual

• Good at dealing with unsatisfied customers

• Good under pressure

• Good Time Management

• Creative

Experience

Crew Trainer

Apr 2022 - Current

Chipotle - Commerce, MI

• Explained general and job-specific procedures and led by example for hands-on training.

• Followed training curriculum emphasizing expectations for exceptional performance in each role.

• Greeted customers to take food orders and provide menu information.

• Served food quickly and accurately for a positive guest experience. Cashier

Feb 2022 - Apr 2022

Culvers - Commerce, MI

• Accepted checks, debit and credit cards, and gift certificates in line with company policy.

• Cleaned and sanitized checkouts and other high-touch surfaces.

• Maintained high customer satisfaction levels by going the extra mile to personalize service. Cashier

Oct 2021 - Dec 2021

Akira - Novi, Mi

• Accepted checks, debit and credit cards, and gift certificates in line with company policy.

• Maintained high customer satisfaction levels by going the extra mile to personalize service.

• Promoted store loyalty programs, credit cards and protection plans to guests. Cashier

Jul 2020 - Sep 2021

Chick-fil-a - Novi, MI

• Processed cash register transactions on POS and provided correct change.

• Greeted customers with prompt and friendly service.

• Accepted checks, debit and credit cards, and gift certificates in line with company policy. Education

Marketing

Oakland University - Rochester, MI May 2027

High School Diploma

West Bloomfield High School - West Bloomfield, MIMay 2023 Awards

City of West Bloomfield youth recognition Award

Contact this candidate