Data Entry Team Lead

**** *. ***** **. ****** PARK, IL

708-***-**** · ****************@*****.***

CHELSEA JOY SEIDLER

OBJECTIVE

To obtain a challenging, full-time position to assist with necessary daily functions, and be part of a winning team that will further my leadership, organizational, and interpersonal skills.

SUMMARY OF QUALIFICATIONS

Proficient in:

10 key

Alphanumeric Typing (50 wpm)

Rumba Host link

Microsoft Windows

Microsoft Word, Excel, Office, Outlook, Teams and Power Point

Captiva

Internet Explorer

Lotus Notes

Kodak Imagelink

Multi Function Device (Scanner, Copier, Printer, Fax)

Meta Records 8 (MR8)

Pitney Bowes E-certified & SendSuite

Adobe Acrobat

Pitney Bowes Mail Machine

Zendesk

WORK OF EXPERIENCE

June 2006-October 2008 LaSalle Bank/Bank of America Chicago, IL

Microfilm/Records Retention Data Indexer

Daily Duties Included:

Perform document indexing daily on the Captiva System per defined department procedures

Daily use of the MFD to scan documents via Global Scan for Retail Banking

Utilize Excel and Microsoft Word to Production Sheets

Research questionable batches sent to Account or Image Repair

Data enter corporate and retail documents into the Kodak Automatic Retrieval database by account and social security numbers

Answer incoming phone calls pertaining to Record Inquiry

Research missing or incorrect Account and Social Security Numbers

Properly organize and file Loan Files to be shipped to Disaster Recovery

Act as back up Team Leader which included assigning work to associates, updating Indexing Progress spreadsheets, and collecting daily data entry volumes.

November 2008-present U.S. Legal Support, Inc. Chicago, IL

Order Research/Data Entry Associate and Team Lead

Daily Duties Included:

Fulfilling clients orders to subpoena records for depositions for civil and worker’s compensation cases in multiple states (medical, employment, student records, etc.)

Researching phone numbers and addresses of deponents (Hospitals, clinics, doctors offices, etc.)

Calling deponent to verify correct address to send subpoena to

Verifying case information thru various state and county case lookup websites and Odyssey

Input case specifics and each deponent into the Meta Records 8 Program

Input specific wording for body of subpoena for each deponent

Ensuring all necessary supporting documents are uploaded to MR8 to be attached to requests (HIPAA orders, Authorizations, Death Certificates, etc.)

Creating and filling out Authorizations for the release and disclosure of medical records, employment records and various government facilities (IRS, SSA, Medicare) to be sent to plaintiff for signature

Signing and Printing all checks for location custodian and witness fees

Printing subpoenas and notice packages for various Illinois county courts

Preparing large volumes of outgoing mail and printing certified labels through Pitney Bowes E-Certified Service

Applying postage to outgoing mail using Pitney Bowes Postage Machine

Applying postage and shipping labels to outgoing UPS packages using Pitney Bowes SendSuite Service

Scanning copies of orders and subpoenas onto company database

Binding and enveloping outgoing records

Team Lead and back up supervisor, which includes preparing incoming orders from clients received from fax, e-mail & web, logging them in to MR8 via Zendesk & assigning work to associates thru MR8 task manager

Answering all questions from Customer Service Representatives regarding orders and locations

Requesting Industrial Commission files via the Illinois Worker’s Compensation Commission Online FOIA portal

Submitting requests for records thru various online portals (Chartswap, ChartRequest, HealthMark, Verisma, Clearpath, etc.)

EDUCATION

2001-2005 Bogan Computer Technical High School Chicago, IL

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