Anjoum Sirohhi
RELEVANT EXPERIENCE
Nov **** – Dec 2024
Microsoft 365 - AI Consultant / • Upwork- Microsoft. • Mumbai, India
● Taking Escalations from Across the World from Microsoft Consumers Business Section for Microsoft products such as Microsoft 365 Cloud
● Also handling Deep dive and technical Analysis and Security issues related to Microsoft AI Copilot which is an Artificial Intelligence Based tool
● Assisting the Global Team Leads Operations for Documentation related to Microsoft 365 Cloud and Microsoft AI Copilot and defining the roadmap for other junior teams across the world.
April 2022. – November 2023.
Project Manager/Information Security consultant • Risk Quotient. • Mumbai, India
Deliverables:
● Led a team of 3 information security consultants, providing advisory services to clients across various industries.
● Increased annual revenue for information security consulting services by 100% within the timeline
● Successfully lead and handled All the Statutory Audits for FinTech Applications
● Developed and implemented a comprehensive information security practice, expanding service offerings and attracting new clients
● Successfully lead and handled All the Statutory Audits for FinTech Applications
● Assisting the Information Security & Risk team with the implementation of ISO 27001:2013 certification.
● Planning, organizing, and performing Information Security audits.
● Performing Information Security risk assessments.
● Continually assess Information Security controls to ensure that they meet the Information Security standards.
● Research current security standards and systems and the latest authentication protocols
● Interview staff and department heads to ascertain specific security concerns and issues
● Conducted Worldwide phishing email campaigns for the Client BNP Paribas Sharekhan along with Global Teams
ADDRESS
Mumbai
India
PHONE
**********@*****.***
Website
https://www.linkedin.com/in/anjou
m-s-100b59158/
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September 2021. – April 2022.
Cloud Infrastructure Consultant • Sapphire Systems Ltd. • Mumbai, India Deliverables:
● Worked with Sapphire Systems as a Cloud Infrastructure Consultant Providing Consulting & Managing Global Clients Using Finance Technologies like SAP, Sun Systems, Infor, etc. Spread in Europe for Sapphire Systems working on Solutions/Technologies like AWS, VMWare, vSphere, Veeam, Hyper V, I help External Clients with the Consultancy Work related to the Cloud products they use which is not limited to SAP Cloud Financial products, but Global Storage and any issue related to that Cloud Environment they use. Etc. October 2008. – August 2021.
Systems Analyst –L3 – Global Group IT Infrastructure• HH Global Pvt Ltd.
• Mumbai, India
Deliverables:
● Led a team of 3 Systems Analyst L3 in India, 2 in Asia Pacific, providing Global IT expertise to Internal Users & External clients across the Globe in around 45 + countries and various industries.
Was handling IT infrastructure requirements management, Disaster Recovery Centre Design and Management for business Organizations in different domains. Mentored Project leaders within span Of control for ramping up along the performance curve Skips and Appraisal reviews.
● Responsibility for delivery of all projects in terms of meeting the defined SLAs, Vendor Management and 24x7 Operations management
● Handled Complete IT Infrastructure and implementation on a worldwide basis with the help of Senior Infrastructure Team Leader and Global Head of IT & 4 Senior L3/Project Implementation Engineers Respectively
● Handled Worldwide Offices and in Asia Pacific with Multiple Vendors and Team Sites. Was part of the Cross Skills Training for Application SaaS based support for another department as well and supported them on a worldwide basis. Worked on Weekends if any Maintenance or Server Patching Activity Schedule. Worked with HSBC Bank as a third-Party Client for their Onboard Auditing process and aligning the policies in terms of HH Global Internal Security Policies. Planning, organizing, and performing Internal Information Security audits. Regularly assess organization controls to ensure that they meet the legislative and regulatory compliance and to keep track
● Assisted Data Protection teams with ensuring compliance to emerging and existing data protection legislation.
● Worked with infrastructure owners to implement any Information Technology security program.
● Consulted with legal teams for the drafting of Data Protection and Information Security contract clauses.
● Have worked on live cloud Production environments like Azure, AWS Office365 etc.
● Have deep knowledge & expertise in AI technologies Like Deepfake August 2007. – October 2008.
Senior Associate –Bank of America - BOA. • Mumbai, India Deliverables:
Worked as a Senior Associate in Formerly CFC Countrywide International Which Bank of America now for the internal IT helpdesk for internal CFC Employees (Now Bank of America) worldwide since August,2007 supporting LAN, WAN, Basic Networking issues, PDA's basic support Worked as a Senior C.R.A for Convergys Formerly Stream International in Technical support for HP printers and complete troubleshooting for the B2B Customers, also handled technical Interviews, Training the new Teams for The Production(Operations) Floor, worked with British Telecom Team along With HP Teams and coordinating with them in U.K, have worked in all the 3 Major areas I; E: U.S, U.K and AUSTRALIAN markets, respectively. November 2003. – February 2006.
Customer Service Professional • SITEL India Pvt Ltd. • Mumbai, India Deliverables:
Worked as a Customer Service Professional in SITEL INDIA Pvt Ltd in AOL US WINTECH VOICE and MACTECH for MACINTOSH PC'S project providing technical support. for 13months and worked for Dell and Gateway Computers, providing hardware technical support for Higher End Desktops and Laptops to U.S customers as well.
November 2001. – November 2003.
Guest Service Associate • Hotel JW Marriott, Juhu. • Mumbai, India Deliverables:
● Looked after front Desk and Bars respectively & guide the new joiners and Junior Staff.
EDUCATION
Graduation – 2004
12th Standard – 99
10th Standard - 97
SKILLS
Global information Security Management & Operations Internal & External Audits
Project Management
Artificial Intelligence
NIST Framework
Global IT Architecture & Security Operations
Global Help Desk Operations
Service Delivery
Global IT Infrastructure
Critical Incident Management & Recovery
Team Management/Global SLA/Service Delivery
Global Technology/VPNs/FortiNet/FortiGate Firewall Upgrades Technical Training & Documentation
Global Client Support & Management
International On-Site Visits
Cloud Technologies - Azure/GCP/AWS/Office365
Business Process Outsourcing
TIL
Salesforce
Regulations i have worked on -
ISO27001-2013/2022
Data Privacy
NIST
Cyber & IT Security
DORPA
NIS2
OWASP
AI Risk Management
Cyber Risk Quantification
HITRUST
PCI DSS
BCMS, ISO 22301
Disaster Recovery
I Cyber Laws,,GDPR
India - IT Act, DPDP, RBI, IRDAI, SEBI frameworks Etc. International- DORPA, HIPAA, GDPR, Etc.
Trainings-
Microsoft Co-pilot
ChatGPT
Microsoft Server
Microsoft Defender
Technical Trainings
Deepfake
End User Awareness, Phishing
Awareness, crisis management, business impacts
Certifications
ISO27001-2013 Certified Lead Auditor
ITIL Foundation V3-2010
MCP, Lean Six Sigma White Belt Certified
A+ Certification in Hardware
Diploma in Cyber Laws - Asian School of Cyber Laws, Pune Leadership Trainings in Bank of America
Knowledge if Cloud Computing & Virtualization Trends Trained in 20337BC - Enterprise Voice & Online Services with Microsoft Lync Server2013
Google Enterprise G Suite Certified Administrator - Attended training Build EU GDPR data Protection compliance from scratch CIPT Cryptocurrency Trading
Advanced Cyber Security - Threats and Governance
Introduction to Data Analytics
Introduction to DevOps
Introduction to IT & Cyber Security
Introduction to IoT
Serverless Computing
Digi labs Cyber Security Foundational Course by Singapore International Foundation
Digi Labs Acceltator Cyber Security Course
Onsite Training & KT @ United Kingdom
Have travelled all over Asia Pacific, Europe – London Attended Technical knowledge Transfer & Training Sessions @ Client HQ for Data Centers Technologies & Learning/Mentoring about latest Technologies Being used & implemented process globally in worldwide offices