Support Specialist Mental Health
Resume:
Belen, New Mexico
***********@*****.***
Desiree GalanoProfessional Experience
Voodoo Girls Pizza and Pints- Albuquerque, NM- Server/Bartender/Shift Lead
March 2024- October 2024
●Duties include positive attitude maintenance
●Arriving to work in a timely and cleanly manner
●Getting orders out timely and efficiently
●Putting orders in for kitchen success
●Alcohol Servers Permit acquired
TeamBuilders Behavioral Health, Los Lunas, NM- comprehensive community support specialist/adult wraparound specialist, family support specialist, and psychosocial recovery group facilitator (3 months), Psychosocial recovery facilitator assistant (8 months)
February 2023- May 2024
●Duties include assessments of clients wellbeing
●Initial formation of plan of care for skills to be developed
●Resources were accessed to connect clients to their needs in the community
●Family meetings are set for assured safety plans and assessment of progress
●Rapport was made to build client/provider relationship
●Maintaining safety of clients in vehicles
●Advocating for those that are developing their self advocacy skills
●Health and wellness training, including CPR
UNMH Psychiatric Center, Albuquerque, NM — Mental Health Technician
April 2022- February 2023
●Admit patients/ Discharge patients
●De Escalate crisis situations when needed
●Implement a schedule for patients including groups targeting their needs
●Provide care following code of ethics
●Complete ordered blood/urine labs
●Provide nurses with assistance for patient’s treatment plans
●Completed all phlebotomy, CPR, and mental health orientation trainings
StoneFace Tavern, Albuquerque, NM- Server
October 2021-December 2022
●Served alcohol and food with timely service
●Deescalate situations
●Monitor the drinking limit
●Communicate menu items
Autism Spectrum Therapies/Proud Moments, Albuquerque, NM — Behavior Technician II
January 2022- April 2022
●Communication and scheduling
●Analysis of skills and behaviors
●Obtained ABA trainings and certification
●Clientele and program knowledge and maintenance
●Learning and adaptability
Proud Moments- Behavior Technician
11/202*-**-****
Atchley Chiropractic, Albuquerque, NM — Receptionist
12/2020-06/2021
●Pandemic adaptability
●Learned HIPAA and medical guidelines
●Scheduled and handled all patients and room assignments
●Maintained well- rounded relationships with daily patients
●Filed over 200 patients folders daily
●Organized medical billing
Flying Star, Albuquerque, NM — Server
June 2018-July 2019
●Teamwork
●Conflict resolution
●Selling to customer needs while advertising
●Observing others best interest
●Alcohol and food handling
●Crisis management
EDUCATION
University of New Mexico — Bachelor of Arts- Psychology
August 2017- December 2021
Bachelor of Arts in Psychology, Minor in Criminology
Interests in Counseling services, and obtaining LMHC, or other licensure and obtaining graduate degree.
Rio Rancho High School — High School Diploma
Obtained in May 2017.
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