PATRICIA LEWIS
Schenectady, NY *****
518-***-**** - *****************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport- building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Unit Clerk: experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.
SKILLS
Home Health Aide
Heartsaver CPR AED
Patient Care Quality
HIPAA Compliance
Documentation skills
Office Coordination
Incoming Call Reception
Data Entry
Patient chart maintenance
Outpatient Procedures
Patient Scheduling Expertise
WORK HISTORY
02/2023 to Current CNA
Shaker Place Rehab – Albany, NY
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates. Upheld infection control and prevention policies across different patient-facing areas.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process. Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Helped patients complete range of motion exercises to prevent loss of function during care.
01/2020 to 02/2023 Unit Clerk
Baptist Nursing Home – Schenectady, NY
Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
Participated in departmental meetings and contributed valuable input, helping to shape improved policies and procedures within the unit. Assisted with medical coding and billing tasks.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Answered phone calls and messages for unit, medical facility, scheduling appointments, and handling patient inquiries.
03/2015 to 10/2020 CNA
Daughters Of Sarah Senior Community – Albany, NY
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates. Upheld infection control and prevention policies across different patient-facing areas.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process. Oversaw and maintained patients' rooms, group living areas, and nurse stations. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. 01/2007 to 12/2015 CNA
Pathways Nursing Home – Schenectady, NY
Helped clean and prepare patient consultation rooms to maintain hygiene standards Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel. Educated patients and family members on best home care practices for healing and recovery.
EDUCATION
Medical Assistant Classes
Mildred Elley - Albany, NY
06/1987 GED
Middletown High School - Middletown, CA