Human Resources Vice President

Tejal Upadhyay

*** ******* ****, *******, *** Jersey 07023

Mobile: 917-***-**** ***********@*****.***

Professional Experience

BROWN BROTHERS HARRIMAN & Co., Jersey City, NJ,

Manager of Vendor Contracts - Senior Negotiator, Vice President 2020 – Present

Manage and assist in the development of three Contract Negotiators within OGC Vendor Contracts group.

Review, redline and negotiate Master Services, Consulting, License, SaaS, Hosted, Marketing, Human Resources, NDAs and various other Vendor Agreements for different lines of business within BBH and BBH’s entities ensuring any negotiations are in compliance with corporate, regulatory and legal requirements and standards.

Provide strong support to our Sales staff in various business units with negotiation of agreements to establish and maintain strong customer relations.

Improved contracts document management process to reduce redundant procedures.

Escalate any risks during negotiations to appropriate resources, management and key stakeholders to detailing situations and/or requests which fall outside set BBH standards.

Handle all contract related inquiries from various lines of business within BBH for the Vendor Contracts group.

Lead the implementation of new Contract Management Platform.

Senior Negotiator, Assistant Vice President 2015 – 2020

Review, redline and negotiate Master Services, License, SaaS, Hosted, Non-Disclosure Agreements, Marketing, Human Resources and various other Vendor Agreements for different lines of business for BBH and BBH’s entities ensuring any negotiations are in compliance with corporate, regulatory and legal requirements and standards.

Provide strong support to our Sales staff in various business units with negotiation of agreements to establish and maintain strong customer relations.

Working to streamline the contracts document management process to reduce redundant procedures.

Escalate any risks during negotiations to appropriate resources, management and key stakeholders to detailing situations and/or requests which fall outside set BBH standards.

Handle all contract related inquiries from various lines of business within BBH for the Vendor Contracts group.

Ensure all required documentation is in place for auditing purposes.

Assisted with GDPR and New York Department of Finance Remediation Projects to bring all applicable agreements into compliance by the required deadlines.

Developed alternate process and procedures for updated systems and controls within the Vendor Contracts Group which allowed for more accurate reporting and document management.

RAKUTEN MARKETING LLC, New York, NY, Senior Contracts Manager 2011 - 2015

Drafted, negotiated and managed Master Services Agreements, Amendments, Non-Disclosure Agreements, Vendor Agreements and Event Agreements for US, UK, Australia and Brazil entities.

Revised Master Agreement with new terms and conditions for a Master Global Agreement for all Rakuten entities.

Provided strong support to our Sales staff with negotiation of our Agreements to establish and maintain strong customer relations with our Clients.

Assisted with all due diligence efforts for any mergers and acquisitions and handle all Corporate Record keeping for each entity.

Filed all Corporate Records for recent conversion from Corporation to LLC for the US, UK and AU entities and managed all written consents.

Streamlined document management process and designed a new online request system using Salesforce.com for the Sales team to request amendments for a more seamless process.

Worked with our Accounting and Finance teams to prepare electronic and physical contract files for audit readiness.

Ensured EU-Swiss Safe Harbor certifications and LinkShare trademarks are renewed.

Reported directly to General Counsel and Deputy General Counsel.

Resolved any Better Business Bureau complaints in a timely fashion.

Manager of Contracts Administrator.

WEBMD, LLC, New York, New York, Contracts Manager 2009 - 2011

Owned each contract and responsible for addressing a multitude of products and business exceptions.

Prepared contracts in a timely manner, confirming all contract terms including descriptions of customized services linked to each product.

Quickly adapted to the fast-paced environment at WebMD and learned the Consumer and Professional product lines.

Interfaced with Legal, Sales, Marketing and Senior Management teams to ensure contracts are accurate and comply with the particular requirements from each department.

Drafted and negotiated Statement of Works, Task Orders, Master Service Agreements, Termination Agreements and Addendums to Online Insertion Orders as needed.

Tracked contract status until executed via Salesforce.com.

Implemented standardization of contracts and integrate new business practices as necessary.

Owned Consumer and Professional contracts for clients such as Johnson & Johnson, Genentech, BMS and Pfizer.

Oversaw multi-million dollar contract negotiations direct with clients.

DOW JONES & COMPANY, INC., New York, New York, Contract Manager/Content Manager 2005 - 2008

Contract Administration

Oversaw the acquisition of all 3rd party content and business information which included day-to-day operations with 300+ vendors and the ongoing support of the company’s sales process.

Assisted in-house counsel with drafting and negotiating vendor agreements.

Worked with Sales, Engineering and Systems teams to ensure feed implementations went smoothly.

Project Management and Business Analysis

Assisted senior management with the strategic alignment of content and market data within Dow Jones & Company’s various product and sales initiatives.

Supported the development and implementation of business initiatives and strategic relationships.

Collaborated with the Sales team to write RFPs for perspective clients.

Involved in the purchase of Factiva.com, performing the due diligence and providing merger and acquisition assistance.

Interfaced daily with clients to ensure proper implementation of content on client's internal and/or external sites; and compliance of all vendor requirements.

PRINCIPIA PARTNERS LLC, Jersey City, New Jersey, Contracts Administrator 2004 - 2005

Contract Administration

Managed the contracts administration department for this private software corporation specializing in delivery of accounting software.

Provided assistance to external legal counsel with drafting of license agreements and negotiations with clients; and prepared software license agreement for distribution.

Collaborated with sales and technology executives on contractual issues, and business/legal strategies.

Project Management and Business Analysis

Selected, implemented, and managed the document management system for use by senior management, sales and finance.

Interacted with clients to ensure software functioned as per the license agreement terms.

Assisted with writing specifications for client’s software requirements.

SUNGARD REFERENCE DATA SOLUTIONS INC., New York, New York, Contracts Administrator 2002 - 2004

Contract Administration

Managed the contracts administration department for global information technology and software corporation specializing in the delivery of historical data management products and services for the financial, energy, and public-sector markets.

Managed vendor contracts with market data providers, as well as marketing, partnership, settlement, and technology outsourcing agreements.

Provided liaison services between customer and operations department to ensure the accurate processing of service requests.

Assisted sales, legal and technology executives regarding general contractual issues, business and legal strategies; and oversaw all Escrow Agreements.

Project Management and Business Analysis

Provided assistance to the legal department in connection with a broad range of intellectual property matters including preparation of trademark and copyright applications, cease and desist letters, and negotiation and settlement of trademark disputes.

SILVERLINE TECHNOLOGIES, INC., Piscataway, New Jersey Contracts Administrator 2000 - 2002

Project Management and Business Analysis

Streamlined the document management process at Silverline Technologies, Inc.; and managed client, partner and sub-contractor billing.

Prepared work orders for offshore sales resources and verified revenue amounts attributable to offshore sales resources.

Calculated stipend pay for offshore temporary employees and offshore pay for US based H-1 employees.

Prepared offer letters for new incoming employees; and maintained salary information for all employees worldwide.

Education

RUTGERS UNIVERSITY, New Brunswick, New Jersey - Bachelor of Arts in English - May 2000

Minor in Computer Science

Training and Certifications

NEW YORK UNIVERSITY CONTINUING EDUCATION CERTIFICATION PROGRAM, New York, New York

Certification in Intellectual Property Licensing, 2006

DOW JONES CERTIFIED PROJECT MANAGEMENT TRAINING, New York, New York

Certification in Project Management, 2006

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