Business Processes Civil Engineering

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Shivam Upadhyay

Proficient at handling complex scheduling environments, I ensure all workload automation processes are executed seamlessly and efficiently. My expertise extends to managing agent installations and configurations across new servers, enhancing job scheduling capabilities and keeping business processes smooth and uninterrupted. IBM Tivoli Workload Scheduler Batch Job scheduling System performance optimization Service now Jira Linux Windows Putty RDP

Hyderabad, Telangana

Hyderabad, Telangana

Hyderabad, Telangana

St. Martins Engineering College, JNTUH

B.Tech - Civil Engineering, CGPA: 6.76

Oct 2021

Narayana Junior College, JNTUH

Intermediate - PCM, CGPA: 7.64

Jul 2017

St. Rita High School, JNTUH

Matriculation - PCM, CGPA: 8.7

Jun 2015

Noida, Uttar Pradesh

Tata Consultancy Services

Batch Scheduling Analyst Workload Automation Admin Dec 2021 - Present

Monitored and managed batch jobs using IWS/TWS to ensure smooth execution of business processes Handled alerts for job/service failures and coordinated with users for timely issue resolution Installed scheduling agents on new servers to extend job scheduling capabilities Maintained IWS/TWS tool services on MDM and agent servers for optimal performance Installed scheduling agents on new servers to extend job scheduling capabilities Performed failover and failback operations during downtimes of primary master servers to ensure system availability

Developed and implemented best practices for batch job scheduling to improve efficiency in IWS/TWS environment

Collaborated with cross-functional teams to optimize scheduling and streamline processes in workload automation Installed scheduling agents on new servers expanding job scheduling capabilities Executed 'business as usual' tasks, including running adhoc jobs and troubleshooting errors Configured and maintained IWS/TWS tool services to ensure optimal performance of scheduling environments Performed failover and failback operations during server downtimes to maintain uninterrupted system availability Managed incident tickets and change requests to support daily operations and improve service delivery Performed failover and failback operations during downtimes of primary master servers to ensure system availability

Utilized reporting features to extract performance analysis reports enhancing operational efficiency ************@*****.***

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Vasundhara, Ghaziabad, Uttar Pradesh, 201012

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Collaborated with stakeholders to enhance job automation processes in line with business needs Monitored and optimized batch jobs using IWS/TWS to streamline workflows and boost efficiency

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