Customer Services Cleaning

SEKOU DOUKOURE

Atlanta, GA ***** Cellphone: 404-***-**** Email: ***************@*****.***

Objective

Hardworking, dependable, and efficient worker with over 10 years of experience in factories, warehouses, sales, and cleaning services. skilled in quality inspection, picking/packing, handling raw materials, following safety protocols, maintaining organization, sales management, and customer services, ability to prioritize and handle multiple tasks to meet deadlines. Seeking a role in a dynamic organizational environment where I can contribute to streamlined operations and effective teamwork.

Work Experiences

AMAZON LOGISTICS DELIVERY STATION DGE7 May 2024 - December 2024

Selecting, stacking, and delivering packages to customers. Completing items’ sortation, line loader, and water spider. Ensuring pick and stage are properly and safely done before loading packages in delivery vans. Maintaining floor safety, keeping workstations organized, and ensuring team collaboration for proper stacking of heavy loads. Ensure customer satisfaction and safety remain our priority.

DORDASH Driver New York City, NY January 2024 - September 2024

Delivering food orders promptly and safely, ensuring accurate delivery times and complete orders..

MESTAF INDUSTRIES Conakry/GUINEA January 2018 - October 2023

Operated various metalworking machines and welding equipment, following all safety protocols. Assisted with the fabrication and assembly of metal parts and structures according to blueprints and specifications. Conducted regular quality inspections of metal products, identifying and correcting any defects to meet high-quality standards. Collaborated with team members to complete production tasks efficiently, meeting deadlines without compromising safety or quality. Maintained a clean and organized work area, routinely performing equipment maintenance to ensure smooth operations.

SUPER BOBO MARKET Conakry/Guinea June 2015 December 2017

Friendly and attentive customer service agent, with strong interpersonal skills with helpful service to customers. Resolved customer issues, assisted customers with inquiries, product locations, and special requests, managed transactions, and maintained a positive shopping experience.

DJAMA’S CLEANING SERVICES CONAKRY/GUINEA January 2013 March 2015

Perform thorough cleaning and sanitizing of residential and commercial properties, adhering to client specifications and health standards. Operate cleaning equipment, including vacuums, buffers, and carpet cleaners, safely and efficiently.

Education

High School Diploma from International Refugee Committee School (CRS) - Conakry/Guinea

Mathematic Sciences. – Graduated in June 2020

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