Medical Office Data Entry
Resume:
BELINDA S. WEBSTER
Gilbert, AZ 85297 ***********@*****.***
EDUCATION:
International Business College Fort Wayne, IN
Medical Office Specialist Certificate
Graduated October 2002
Outstanding Student Award
GPA 4.0
Transport Careers
Owner Operator Course Certificate
Graduated December 1984 Garrett, IN
PROFESSIONAL
HISTORY:
Cenlar FSB
Default Mortgage Specialist November 2019-Sept 2021 Default Remediation Sept 2021-March 2022
Default LM HAF Professional March 2022-present
Responsibilities include, but are not limited to:
Handle all level of mortgage servicing inquiries
Use an advanced system to research and resolve inquires while continuously providing first call resolution to borrowers.
Explain mortgage servicing process information to borrowers
Make decisions to resolve customer issues
Resolve borrower and client complaints requiring in depth research and provide written explanations of research problems/resolutions
Resolves disputes and perform root cause analysis
Accurately track and document all communications with customers to provide a detailed history of contact.
Promote products and services with focus on customer satisfaction and retention
Identified, recommends and contributes to process improvement
Actively contribute to the overall productive and success of your team
Take ownership of the customer experience
HAF Program
Data entry providing information for States to process Accurate information
Handle Puerto Rico Date with special information
Work the Foreclosures and Bankruptcies with special Reinstate quotes by working closely with Foreclosure team
Do research for Foreclosure team via HAF outcome
Update many HAF various records with current info
QC files that team has completed
Add files to appropriate folders so we have record and to send to state
Work closely and stay up to date on Emails to get out information efficiently and quickly Norton Healthcare Louisville, KY
Coordinator of Ancillary Services for Clinical Engineering May 2007 to June 2019 Responsibilities include, but were not limited to:
Equipment Reallocation, Disposition services and special projects.
Documents equipment disposition orders, performs equipment removal, warehouses equipment, and maintains prescribed record keeping.
Independently manages the sale of decommissioned equipment.
Develops industry contacts for equipment brokers and dealers.
Develops bid processes which promote competitive bidding and maximization of recovered value.
Develops asset sale and disposal reports and submits to Finance on a timely basis.
Creates, executes, and maintains legal ownership of transfer documents for sold and disposed equipment.
Under minimal supervision, manages internal and external resources,
(contractors, temporary labor, etc.) during the course of such projects independently manages on-site warehouse spaces as assigned.
May perform basic inspection duties on clinical equipment as required.
Responsible for transporting Biomedical and IT equipment in a Norton Healthcare owned vehicle.
Also performs other duties as assigned.
Norton Healthcare
Medical Receptionist
Registrar
Physician Secretary For Norton Cancer Inst. June 2003 to May 2007
Greet patient and enter demographics.
Create patient chart.
Collect co-pays; authorize passport patients.
Enter CPT and ICD-9 codes after Doctor Diagnosis.
File charts.
Credential Doctor
Preparing Doctor trips to Seminars
Preparing all Information and tests for Cancer patients
Scheduling tests for patients.
Not limited to these descriptions
Norton Healthcare.
Clinical Engineering May 2007 to June 2019
Entrusted to Sell, recycle, reallocate, or dispose of used medical equipment.
Adding Legal Paperwork to all outbound Medical equipment
Help with Go Lives involving Capital Equipment.
Managed temps during flood clean up
Remove Medical equipment disposed of from Inventory
Contact this candidate