Data Analyst Analysis

Summary

Accomplished Business Management professional with data analysis, strategic planning, and SaaS application optimization expertise. Skilled in leveraging data-driven insights to improve operational performance, enhance team productivity, and drive organizational success. Proven track record in optimizing business processes, conducting risk assessments, and ensuring compliance. Experienced in mentoring teams, fostering cross-functional collaboration, and developing scalable business solutions. Adept at navigating complex challenges while balancing user experience, compliance, and security for long-term growth and seeking to contribute expertise in both business management and data analysis to achieve company goals.

Experience

Business/Data Analyst Intern

OpenText

11/2022 - 06/2024

Delivered impactful business performance reports, providing actionable insights that improved decision-making across multiple departments.

Led optimization initiatives for SaaS applications, ensuring alignment with strategic business goals and enhancing ROI.

Spearheaded cross-functional collaborations, effectively resolving complex technical challenges and supporting product development.

Conducted comprehensive risk assessments for SaaS applications, ensuring compliance with industry regulations and data protection standards.

Mentored and trained the End User Support team, improving operational efficiency and ensuring seamless user experiences.

Apple Data Support Specialist

Apple Inc.

06/2019 - 09/2022

Managed backend product operations and logistics through SAP and Shipment Exception Management systems, ensuring smooth business processes.

Trained and mentored new hires, contributing to increased team performance and optimized onboarding processes.

Consistently exceeded key performance indicators (KPIs), driving productivity and aligning team output with organizational objectives.

Collaborated closely with development and product teams to identify and address business challenges, offering innovative solutions to enhance operational efficiency. Skills

Customer service, Microsoft powerpoint, Microsoft excel, Communication skills, Time management, SQL, Microsoft word, Microsoft office, Agile, Business analysis, Oracle, JIRA, Project management, Python, Organizational skills, Software troubleshooting, SDLC, Visio, Tableau, Microsoft sql server, Research, English, Data analysis skills, Time management, Communication skills, Time management, Computer skills, Microsoft outlook, Office experience, Administrative experience, Data entry, Marketing, Quickbooks, Strategic Planning, Troubleshooting, SaaS, CRM Software, Sales Experience, Data Analysis Skills, Data Entry, Database Administration, Data Management, Zendesk, Staff Management English, Hindi, Urdu, Panjabi, Punjabi

TAHA BADAR

**********@*******.*** / 945-***-**** / Plano, TX Education

Business Management

Oxford College of Arts, Business and Technology

09/2024

Languages

English, Hindi, Urdu, Panjabi, Punjabi

Certificates

Microsoft Certified: Data Analyst Associate (DA-100), Certified Analytics Professional (CAP), Data Science & Analytics for Business Certification, Project Management Professional, Professional in Human Resources, Microsoft Office Specialist, Microsoft Excel Certification, Time Management Fundamentals, Database Management

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