Accounts Receivable Customer Service

TONYA HUFF

336-***-****

*************@*****.***

Archdale NC

EDUCATION Parkland High School Winston-Salem NC

June 1980

Skills SAP, Oracle, Excel and Word, Multiple Microsoft office systems

PROFESSIONAL

EXPERIENCE Hafele America Company Archdale, NC October 2006-May 2024

Credit Assistance Specialist

Handled collection calls when account aged out to past due.

Processed daily on hold reports when account reached past due status and could

not receive products ordered

Researched when account took deductions, charge backs or credits that were previously

taken

Position required working closely with Customer Service, Accounts Receivable and

Territory Sales Repersentatives for any issues concerning accounts

Worked daily investigating customer’s credit card declines and past due reports with

Ranges of 15 days to past due thru 180 days

Worked also with sales tax accountant concerning accounts tax status

Rite Industries High Point, NC April 1997-2004 Company went out of Business

Accounts Payable & Accounts Receivable

Applied Checks to account, banking reconciliations, called customers when accounts past due

Carolina Electric Company High Point, NC March 1994-April 1997

Receptionist & Accounts Receivables

Basic duties included all small business accounting needs

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