Customer Service Data Entry
Resume:
DONNA CONTRERAS
Rialto, Ca ***** 909-***-**** ****************@*****.***
CUSTOMER SERVICE / DISPATCHER
Leverages 6+ years of expertise in Customer Service / Dispatcher to successfully achieve organizational goals, increase efficiency, reduce costs, and improve overall performance. Interested in new challenges to learn more. I have a great desire to benefit your company. My advancements in learning are open to everything, even to the extent of going back to school. I am willing and have great hopes to be able to do so soon in advancing my career by seeking a new and challenging opportunity that will allow growth and advancement in your company.
PROFESSIONAL EXPERIENCE
In Home Support Services 1/2020 to Present
Customer Service / Caretaker
Make clients appointments
Check Clients in for appointments
Rotating doctor’s appointments
Assist with medical paperwork
Assist with financial payments
Provide house cleaning, meal preparation and personal care services
Don Ray Drive Away/ Bennett International Group LLC 1/2021 to 01/2023
1901 Orange Tree Lane #230 Redlands Ca, 92374
Dispatcher
Answer phones
Customer Service
Quote prices
Track Drivers
Assign Drivers
TMS
AS400,Word,Excel,Outlook
Premier Last Mile LLC 6/2021 to 12/2021
5170 S. Archibald Ave Ontario Ca 91762
Dispatcher
Assign Loads
Track Drivers
Customer Service
Dispatch Track
Multi Phone Lines
Dispatch Track
Apogee Trucking LLC 4/2021 to 5/2021
5200 Shea Center Drive Ontario Ca, 91764
Dispatcher
Dispatch track
Multi phone Line
Manage hourly reports
Outlook
Track drivers
Customer Service
Create loads
Mathis Brothers 10/2020 to 4/2021
4105 Inland Empire Rd., Ontario, CA 91764
Dispatcher
Dispatch Track
Confirmation Scripting
Invoicing
Track Drivers
Multi-line Phone System
Manage Report / Outlook / Excel
Blackrock Logistics 4/2019 to 9/2020
343 S. Lena Rd, San Bernardino Ca 92408
Dispatcher
Create Loads
Dispatch – Truck Mate, Fleet Locate Transportation, Fleet Samsara,
Track Drivers
Close Loads
Billing
Multi-line Phone System
Manage Reports
Microsoft Word
Randstad Logistics / Landsberg Orora 1/2018 to 2/2019
13200 Crossroads Pkwy North Suite 125 City of Industry CA 91746
Customer Service/Receptionist
Answer Phones, Data Entry, Assist Reps with daily task
Customer Service, SAP
Genius Networks 8/2017 to 3/2018
5041 Repetto Street Los Angeles CA 90022
Inventory Control
AS400
Inventory Control
Distributing Modems
Inventory Ordering
Customer Service
Four Truckers Transportation 5/2007 to 5/2008
13280 Amar Rd., City of Industry, CA 91746
Customer Service
Data Entry, Worked with outside representatives, Dispatched delivery drivers.
Supervised OS&D dept. - Handled all Computer processing of OS&D, merchandise.
Levitz Home Furnishings 11/2003 to 5/2007
11640 Harrell St., Mira Loma, CA 91752
Customer Service
Worked with outside representatives and customers
Prepared daily reports for Management
Processed RTV merchandise
Processed Paperwork for General Manager
Supervised Quality Control dept.
Volunteer:
Praise Chapel Christian Fellowship of El Monte
May 2014 to September, 2015
Date Entry, answering phones, Organizing files/office Janitorial Services, etc.
Skills:
Customer Service, Data Entry, Filing, Multi phone lines, Computer Knowledge, Team Player
Microsoft Word, Microsoft Excel, SAP, AS400
References: References are available on request
Contact this candidate