Customer Service Children's

Versatile professional with several years of experience in security management, building maintenance, customer service, and reception. Skilled in maintaining cleanliness, managing technical incidents, and coordinating repairs. My organizational skills and autonomy ensure a safe and functional environment. Additionally, my experience as a children's camp trainer has allowed me to develop skills in group management and creating educational programs tailored to children's needs.

IMAD GOURIZMI

Marrakech, Morocco ***********@*****.*** +212-***-***-*** SKILLS

WORK EXPERIENCE

Surveillance and security of access points.

Maintenance and cleaning of common areas.

Preparation and assistance in the kitchen.

Management of transactions and cash operations.

Harvesting, planting, and maintenance of

agricultural crops.

Organization and management of tools and

equipment.

Dishwasher (Kitchen Porter) 31/09/2023-05/04/2023

Cleaned and disinfected dishes, utensils, and kitchen equipment. Maintained overall cleanliness of the kitchen and workspaces. Sorted and stored cleaned utensils in their designated places. Assisted the kitchen team with basic preparations (peeling, washing vegetables). Garda SNC di Ruggero Faoro, Italy

Agricultural Worker 10/10/2022-30/01/2023

Performed harvesting and planting tasks for various crops. Maintained fields by weeding and watering.

Sorted and packaged agricultural products for distribution. Handled and maintained agricultural tools and machinery. Girardelli 11 Walter via Marone, Italy

Assistant Cook 01/20/2023-01/11/2023

Prepared necessary ingredients for dish preparation (cutting, peeling). Assisted the chef in cooking and assembling recipes. Checked the quality and freshness of the products used. Cleaned and organized workstations after service.

Astra S.R.L Localita Giare, 1/8 Arco, Italy

Cashier 26/03/2021-13/11/2021

Managed financial transactions (cash, card, and other payment methods). Ensured accurate opening and closing of the cash register. Delivered excellent customer service by addressing inquiries and providing solutions to requests. Monitored and recorded orders while adhering to internal procedures. Restaurant Cappuccino Marrakech, Morocco

Building Caretaker 12/2023-today

Ensured security and surveillance of the building, including access control. Performed cleaning and maintenance of common areas (staircases, corridors, outdoor spaces). Welcomed and guided visitors while addressing residents' needs. Reported incidents or malfunctions and coordinated with technical services for repairs. Marrakech,Morocco

Reception and orientation of visitors and clients. Strict adherence to hygiene and safety standards.

Teamwork and coordination with different

departments.

Inventory management and supply provisioning.

Diagnosis and resolution of technical incidents.

OBJECTIVE

Arabic: Native

French: Fluent

English: Intermediate

First Year of Baccalaureate 2013

Koutobia High School, Marrakech

EDUCATION

LANGUAGES

Building Caretaker 2013-2021

Ensured building security and surveillance.

Performed general maintenance and cleaning of common areas. Assisted visitors and residents with excellent service. Monitored equipment functionality and reported maintenance needs. Marrakech, Morocco

INTERESTS

Sports

Music

Travel

Volunteering

VOLUNTEER EXPERIENCE

Children's Camp Trainer 2014 - 2024

Organized and led educational and recreational activities for children. Managed groups of children, ensuring their safety and well-being. Trained and mentored other facilitators within the camp framework. Designed educational and fun programs tailored to various age groups. CERTIFICATE

Certificate of Trainer in Children's Camps

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